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“Awful never going back” 1 of 5 stars
Review of The Big Sleep Hotel

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The Big Sleep Hotel
2.0 of 5 Hotel   |   Bute Terrace, Cardiff CF10 2FE, Wales   |  
Hotel amenities
Ranked #55 of 81 Hotels in Cardiff
uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Awful never going back”
1 of 5 stars Reviewed June 12, 2013 via mobile

This is not a hotel it is a hostel rooms were dirty and dated so warm as you can't open any windows I would never go back and stay at this hotel. Very noisy with doors banging all night. The room hadnt been cleaned

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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888 reviews from our community

Traveler rating
    53
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
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  • English first
  • French first
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  • Italian first
  • Polish first
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  • Spanish first
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English first
Maidstone, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 9, 2013

I wanted a great value hotel and this did exactly what it said on the tin. Staff were helpful and friendly accommodation was basic but beds and room was comfortable. The breakfast was great especially as the price included breakfast There was plenty of choice and plenty of it. I would recommend this hotel and would certainly stay again should I visit Cardiff again

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 3, 2013

I've been coming to the Big Sleep about once a year for a number of years, usually to go to concerts in Cardiff. I've found it good value and dependable, and this weekend was no exception, although the price did go up (as did all the other hotels) because of the presence of the speedway in town. What the Big Sleep has is a great location, minutes from all the concert venues (indeed almost on top of the motorpoint arena), lovely views (even from the 4th floor I could see down to the bay, charming and helpful staff, and functional but clean rooms (crisp linen and plenty of towels).

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 3, 2013

We booked this as we had spent a bit of money on other hotels during this trip. Thought for one night give it a go. The photos on the website make it look a lot nicer than what it is. The hallways are very noisy and the doors slam. We stayed a Sunday night of a long weekend and there were quite a few drunk guests. The fire alarms went off during the night which were a series of false alarms and nobody knew what was going on. You get what you pay for which I understand but this was far worse than expected.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Cheltenham
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 2, 2013

A friend and I shared a twin room on the night of 31st May. It was an ideal location for the WI AGM as the venue the Motorpoint Centre was just across the road. I had been a little concerned after reading some of the reviews but we had no problems at all. The bed linen was snowy white and the beds comfortable. The room was a good size the bathroom too and the shower was great. I agree the 'furry' curtains were a bit strange. We had tea and coffee facilities in the room. Breakfast on a Saturday was not served until 8am (7am on weekdays) and as we had an early start we asked for a 'breakfast to go' and this contained juice cornflakes, milk, cheese, a snackbar, apple and banana so adequate for most people. Rooms were at a premium that weekend as the speedway was taking place so were very expensive and some hotels were only taking two night bookings so at £89 we felt this was an acceptable rate. We both felt the room more than served the purpose of providing a clean comfortable room exactly where we wanted to be. There are ample places to eat and a good number of shops including John Lewis and Cath Kidson just a few minutes walk away. Both lifts were operating if a little slow. Our room looked out onto the nearby railway line but we were not aware of any noise. We were in room 304 so we could have walked up the stairs.

Room Tip: Room 304 at the back of the hotel was fine.
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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bristol
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 1, 2013

Stayed here last night as we were going to gig at The Motorpoint Arena. Perfect spot. Right opposite venue. Room was clean, shower worked, and bed was comfy.Breakfast was much better than we were expecting. Yes it's a bit tired and has VERY strange curtains but it was perfect for us.
Top Tips
NCP Peller St £5 for 24hrs. (next door)
£3.50 a pint of Stella in The Radison (opposite)
Bellinis restaurant (St Davids shopping center)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 31, 2013

We stayed at the Big Sleep in Cardiff last night and it cost us £35.00 including breakfast for two of us! The room was large with a king size comfortable bed. Tea & coffee - The bathroom was a good size with a full size bath & shower, toilet & heated towel rail. Clean towels, shampoo / shower gel. The reception staff were friendly and were happy to help - a nice welcome!
The breakfast room was spacious and clean but a little like a canteen - but do not be put off by that as the service was help yourself to as much as you wanted.
We would use this hotel again for an overnight stay.

Room Tip: there was no swimming pool or fitness centre
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Big Sleep Hotel

Address: Bute Terrace, Cardiff CF10 2FE, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #55 of 81 Hotels in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Big Sleep Hotel 2*
Number of rooms: 81
Official Description (provided by the hotel):
Standard and Stylish Twin Room at The Big Sleep Hotel. ... more   less 
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Also Known As:
Big Sleep Hotel
Big Sleep Cardiff
Big Hotel Sleep
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales

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