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“Just about preferable to sleeping rough” 1 of 5 stars
Review of The Big Sleep Hotel

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The Big Sleep Hotel
2.0 of 5 Hotel   |   Bute Terrace, Cardiff CF10 2FE, Wales   |  
Hotel amenities
Ranked #55 of 81 Hotels in Cardiff
Swindon, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Just about preferable to sleeping rough”
1 of 5 stars Reviewed October 22, 2012

I wasn't expecting much as we managed to get a cheap room for a night for £32, but to be honest, even this was overpriced. This is basically an office with a bed in it. Suspended office ceilings, garish office lighting, minimal soft furnishings apart from fleece curtains which have seen far better days and a threadbare carpet that is covered in stains. The light above the bed didn't work, the room was noisy from both lack of insulation from other rooms and the trains outside, but the worst thing of all - NO COLD TAP in the bathroom. The corridors announced that drinking water machines were placed on every even numbered floor and once you got there, the only thing to put water into were those awful paper cones that hold about 10ml of water. The chiller in the machine didn't even work.
This is far and away the worst hotel I've stayed in in Cardiff. Quite possibly the worst in the UK.

Room Tip: Try and get a room high up at the front, to at least reduce the train noise.
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  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Aquadave
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 22, 2012 via mobile

We stayed for one night in a room on the 9th floor. The building is a converted office block - which makes the hotel layout interesting. One of the two lifts was out of order (and appears to have been for quite some time), leading to some long waits for the lift at peak times.

Location wise you're pretty much central. Handy for Central and Queen Street railway stations, the CiA and the city centre. The hotel sits alongside the Valley Lines rail network and the London - Cardiff main line so expect some rumblings from passing trains through the night.

All that I could live with, but the room did let the place down badly. Size wise no issues and bed ok - have slept in much worse! The office like suspended ceiling was an interesting feature and with fluorescent lights throughout don't go expecting romantic mood lighting.

The maintenance and upkeep of the room did disappoint. The thin grey carpet had various stains across it, and the blue fleece curtains were grubby from a few years of manhandling - nothing a good steam clean wouldn't solve. Somebody also appeared to have had a go at hacking the lining out from one of them. There were badly filled holes in the wall adding to the feeling of a place run on an incredibly tight budget.

The reading light above the bed didn't work. The mixer tap in the bathroom didn't do cold water. If you want drinking water either take your chances with what comes out of the cold tap on the bath or there are water dispensers on every 2nd floor - making doing your teeth and having a sip of water if thirsty in the night a trek if you don't happen to be on the right floor (we weren't) and don't trust the bath's water supply not to be grey water (we didn't).

Shame about this place is that with a good steam clean of the room and a 10p bottle of drinking water in the room it would be ok for a one night stay. Certainly can't recommend for longer stays than that though.

Stayed October 2012, traveled as a couple
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Scotland
Top Contributor
68 reviews 68 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 16, 2012 via mobile

Having read other reviews I was very wary of staying here but in all honesty, given our experience, I am struggling to understand some reviews on here.

We stayed for 2 nights. Location of hotel is excellent - just a 10 minute walk from train and bus station. Also close to hand is a Tesco just across from hotel which is useful for any bits and bobs as well as a restaurant and cinema. Town centre is a 10 - 15 minute walk including the castle.

The room we had was very large, clean and comfortable. The staff were excellent - very helpful and friendly.

Breakfast was basic but good - cereals,toast,boiled eggs, cheese,fresh fruit and yoghurts.

At the end of the day its a budget chain and I would urge other reviewers to remember this. You won't get 5 star facilities at 3 star prices :)

Overall a good hotel, well located and worth the money. If were going back to Cardiff, we would have no hesitation in booking here again

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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birmingham
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 14, 2012

This was the cheapest hotel I could find in central Cardiff, and unfortunately the quality matched the cost. My room looked out onto the railway and you could hear the trains all night, the rooms have a converted office block feel, the communal areas are unwelcoming, and the breakfast choice was very limited (no hot food. Choices were of three cereals or toast). My room did have a clean bathroom, a reasonable bed and freeview TV so all the basics were there.

Room Tip: Ask for rooms on the opposide side to the railway!!
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  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Portsmouth, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 14, 2012

Fortunately only stayed for 1 night, would not recommend a prolonged stay but as long as all you want to do is sleep, wash and have something to eat - its fine. You have to pay for the hotel carpark which is not obvious from website, and its not that cheap, however finding an alternative in a city centre is difficult so we opted to keep car there. ONE lift for a 10 storey hotel is NOT enough - literally spent 10mins waiting for the lift! There are no windows that open so it is rather claustrophobic and very poor airflow - brought on my hubby's asthma and my loud snoring!! The curtains are made of fleece material (presumably cheapest thick material) but are really dirty with all the dust fleece can trap! Breakfast is very 'youth hostel' style but absolutely fine, except for AWFUL tea. Located perfectly for city centre, and price very good weighing it all up, just do not expect any luxuries!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
1 review
3 of 5 stars Reviewed October 12, 2012

We enjoyed our night there me and my boyfriend. The room was alright not perfect and not bad. The staff was friendly.. Our room was on the 10th floor so we had a nice view from there

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 12, 2012 via mobile

Just spent a night at this hotel with some friends, the main reasons for booking was its location which is ideal for all the attractions of cardiff. The hotel was clean and had comfortable beds which is what l want from a hotel, the staff were very pleasant and helpful, overall we had a good stay

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Big Sleep Hotel

Address: Bute Terrace, Cardiff CF10 2FE, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #55 of 81 Hotels in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Big Sleep Hotel 2*
Number of rooms: 81
Official Description (provided by the hotel):
Standard and Stylish Twin Room at The Big Sleep Hotel. ... more   less 
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Also Known As:
Big Sleep Hotel
Big Sleep Cardiff
Big Hotel Sleep
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales

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