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“Fantastic Staff but Nightime Noise!!” 4 of 5 stars
Review of Premier Inn Cardiff City Centre

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Premier Inn Cardiff City Centre
Helmont House, 10 Churchill Way, Cardiff CF10 2NB, Wales   |  
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Rooms from £61
Ranked #2 of 81 Hotels in Cardiff
Wales
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
“Fantastic Staff but Nightime Noise!!”
4 of 5 stars Reviewed October 10, 2013

All the staff were fantastic and the cleanliness of the hotel/room exceptional. Breakfast was great although really limited evening meal...go into Cardiff instead (unless on a Sunday night where choice is strangely limited as most nice places shut!)..Only issue was the noise..outside ones and noisy people cannot be helped but the droning of the ?air conditioning? was too much in spite of the head under the pillow and fingers in the ears,,,kept me awake all night,,,but then I am used to sleeping in a very remote part of the UK!!! Shame as this really pit me off staying there again..and so close to the shops too!

Stayed October 2013, traveled as a couple
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1,785 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (307)
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English first
Tywyn, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 10, 2013

Very clean room, lovely comfortable bed, we were on the top floor so very quiet with a fantastic view over the city to the countryside beyond. However one of the lifts was out of order in the morning which was a pain when on the tenth floor and the stairs were out of the question! But we weren't in a hurry so only mildly inconvenient. Lovely breakfast in a clean and tidy restaurant. Car parking in a nearby NCP carpark subsidised by the hotel. Stayed here to see an event in the Motorpoint Arena, very convenient. Also close to St David's shopping centre. Great stay, Best Premier Inn we've visited. Thanks!

Room Tip: Top floor rooms have fantastic views and very quiet.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheltenham, United Kingdom
1 review
5 of 5 stars Reviewed October 8, 2013

We stayed whilst taking part in the Cardiff Half marathon. The hotel provided an early breakfast, extended check-out after the run, bananas & water for runners to take with them, and tea/coffee afterwards. Superb location & great views from the top floors!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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West Wales
Top Contributor
137 reviews 137 reviews
33 hotel reviews
Reviews in 54 cities Reviews in 54 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed October 5, 2013

Very convenient in Cardiff city centre, we really like this Premier Inn. We were lucky to have this Sunday night stay for £39 in their online sale.
Since our last visit they have introduced 30 minutes free Wifi, even in the rooms, but unfortunately it was very slow in room 702. Something they should work on.
A very comfortable and clean room. Quite a new Premier Inn.
However, they haven't got their own car parking, not even a drop off point out side the hotel, just disabled parking along the whole street. They offer discounted parking in the nearby car park. Don't forget to get your ticket validated in reception as you leave.

Room Tip: Don't forget to get your ticket validated in reception as you leave.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Exeter
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2013

Stayed here with my husband on one of Premier Inns deals and it was ideal. Its literally right in the centre of Cardiff, just across the road from the Motorpoint Arena, St Davids mall and a short walk to the millennium stadium. The views are pretty good from the high rooms out over the city! Parking is easy, across the road is an NCP car park, which the hotel offers a reduced rate of about £10 for 24 hrs. Meal deal offers are worth it too.
Just booked again for next year when going to see a show with a friend, even not on a specific deal its still great value for money.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 2, 2013

Stayed here for a visit to the doctor who experience and shopping ! Great location for shops the train station (to cardiff Bay). Hotel was clean and smart, rooms were nice and newly decorated. Staff were friendly amd helpful, breakfast was excellent and all in all for less than sixty pounds it was amazing value. Ohh and sounds geeky but the doctor who experience is fantastic highly recommend.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
4 of 5 stars Reviewed October 1, 2013

Found the rooms very clean. Good service from cheerful staff. Good wifi through hotel. Resturant reasonable select and well priced.
Breakfast excellent. Overall you
get what you pay for. No frills not clean modern decor.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Premier Inn Cardiff City Centre

Address: Helmont House, 10 Churchill Way, Cardiff CF10 2NB, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Cardiff
#1 Romantic Hotel in Cardiff
#3 Business Hotel in Cardiff
#4 Best Value Hotel in Cardiff
Price Range (Based on Average Rates): $
Number of rooms: 200
Reservation Options:
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Also Known As:
Premier Inn Cardiff City Centre Hotel Cardiff
Premier Inn Cardiff City Centre Wales

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