Once you can find the way in to the hotel, everything is very good except the service in the restaurant. You can see the Premier Inn logo from everywhere, but finding the front door was a challenge.
Reception was a little overbearing. Its either self service checkin or it isn't! I'm fine with self service and don't need someome standing over me as I check in.
The room was good, though a bit cold on arrival. Its a Premier Inn so everything is standard, although you can't see the TV from the chair as the bathroom wall is in the way. The TV is facing out the window. On the subject of which, BEWARE the windows are 2 way glass, so people outside can see in!
The food in the restaurant is standard Premier Inn fayre. Hearty and plenty of choice even on the meal deal, but teh service was dreadful. It wasn't that busy and there were plenty of staff around, but I seemed to be overlooked. An hour elapsed between main and dessert. No apology; in fact no contact at all. When dessert did arrive it was clear it had been sat in the kitchen a while as it was cold and the ice cream had melted.
Otherwise, no complaints. Great location for shopping in Cardiff or visiting Motorpoint (CIA) and as always with Premier Inn a great value breakfast.
- Also Known As:
- Premier Inn Cardiff City Centre Hotel
- Premier Inn Cardiff City Centre Hotel Cardiff
- Premier Inn Cardiff City Centre Wales
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