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“Good value for money” 4 of 5 stars
Review of Sleeperz Hotel Cardiff

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Sleeperz Hotel Cardiff
3.0 of 5 Hotel   |   Station Approach | Saunders Road, Cardiff CF10 1RH, Wales (City Centre)   |  
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Hotel amenities
Ranked #25 of 80 Hotels in Cardiff
Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“Good value for money”
4 of 5 stars Reviewed April 22, 2014

Booked for a night out. The rooms are small, but very clean and modern. Bed far more comfy than any I've slept on at Premier inn! It has a lift which is always handy and 24 hour reception, which as we were staying due to a night out was very useful!
Breakfast exceptionally good for such a small hotel, good choice and I think they serve Tropicana, not horrible, bitter, from concentrate juice that even top of the range hotels seem to serve!

Checkout very fast, the only reason I'm not giving this a five star rating is because, upon check-in, the booking was made in my partners name and the receptionist literally handed my partner a form and told HIM not myself, that she needed the details of 'that girl' you are staying with, which I found incredibly rude. She didn't talk to me at all which I found rather offputting. Aside from this the stay was lovely. Not really suitable for families with small children as no bath in bathroom and room very small.

Room Tip: Book room at front of hotel to avoid train noise.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1969, Manager at Sleeperz Hotel Cardiff, responded to this review, May 16, 2014
Glad to hear that you enjoyed your stay with us. Apologies for the check in experience, we usually get great feedback for our friendly staff, we will make sure we get it right in the future. Thanks for leaving a review. Kind regards Javeed Anwar
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513 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2014 via mobile

Stayed here a couple of weekends ago for a night for my friends birthday celebration.
First impressions were great managed to check in early and left our bags with reception whilst we waited for our room to be ready, this was extremely handy as it meant we were free to explore Cardiff with out the hassle of taking all our stuff with us!
On returning to the hotel we were told our rooms were ready. The room was very modern although very small especially for two people but as we didn't spend much time in there this wasn't an issue.
All the staff at sleepers were very friendly and when my phone struggled to connect to their wifi they were more than happy to lend a hand.
If your looking for a central hotel to use as just a base then this hotel is perfect!

Stayed April 2014, traveled with friends
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GeneralManager1969, Manager at Sleeperz Hotel Cardiff, responded to this review, May 16, 2014
Thanks for leaving a lovely review of the hotel and thank for for recommending us to other guests. Kind regards Javeed Anwar
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Barry, United Kingdom
1 review
5 of 5 stars Reviewed April 17, 2014

We stayed at this hotel for 3 nights in February, as our house was inhabitable due to DIY. Location is ideal for central Cardiff. The service was excellent - staff were friendly and attentive. Our dietary needs were well catered for at breakfast, which is not often the case. Overall, a very comfortable stay.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1969, Manager at Sleeperz Hotel Cardiff, responded to this review, May 16, 2014
I hope your home renovation went well. Thanks for staying with us and leaving a great review. Kind regards Javeed Anwar
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1 review
1 of 5 stars Reviewed April 15, 2014

The room was really small and the toilet was in front of the bed which was annoying. There ware two beds one above on another and TV cannot been seen for down bed. I had really bad sleeping because when my friend was moving I woke up. Another thing was the WIFI, many times asked you to enter voucher number to be connected again.

One good thing is the location of the hotel which is in the city center.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1969, Manager at Sleeperz Hotel Cardiff, responded to this review, May 16, 2014
Sorry to hear that you didn't enjoy your stay. You stayed in one of our cabin twin rooms which have bunk beds, however the majority of our rooms are larger double bed rooms. We have also recently updated our free wi-fi, so logging in is now much easier. Kind regards Javeed Anwar
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Sussex, UK
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 13, 2014

We have stayed in many hotels in Cardiff and would have returned to the Premier Inn if they had an offer or had the Maldron not raised their prices so much. In fact we saw Sleeperz from our room at the Maldron and wondered what it would be like.
I was pleasantly surprised as it could easily have been a soulless Etap/Ibis Budget/Travelodge. In fact, from the very nice reception staff to the housekeepers, the humans there were all great. Location is superb and there are car parks where you can see your car from the room (albeit £9.20/24 hours). The room is clean, wif-fi is included and the telly works and the bed is comfy.
What cannot be left unsaid is that the rooms were small (not just bijou) but very small. 6 inches between the wall and the other side of the bed, another few inches between the end of the bed and the desk/dressing table/shelf. If you spend most of your room time on the bed, that is OK. What is a problem is the size of the toilet, i.e. the seat and the bowl etc. - for a larger person it is a nightmare and even for a smaller one, very tricky to use.
I would come back to this hotel in a heartbeat if there was a larger toilet in any of the rooms and could only recommend it to smaller visitors.

Room Tip: According to the plan on the back of the door, some rooms are larger than others. Check with recept...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 12, 2014

Location was excellent for Cardiff Central train station and all round for the whole of Cardiff. A lovely relaxing stay. Staff were pleasant,polite and professional! I especially found the cleaning lady a delight to share a lift will, very smiley and friendly.
Thank you for making a first trip to Cardiff enjoyable! If returning to Cardiff in the near future would definitely be back!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1969, Manager at Sleeperz Hotel Cardiff, responded to this review, May 16, 2014
Thank you for your lovely comments about the team at Sleeperz. It is always a pleasure to hear from a satisfied guest. Kind regards Javeed Anwar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgend, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2014

Came here in Feburary (Says April but stayed in Feb) for one night stay was £80 which was booked 3 weeks prior the night we stayed (To which i found cheap compared to others). Paid on the day which was good, Nice sized room, free WiFi! Me personnally would have liked a thicker quilt but the bed was comfy, room was clean, up-to-date style and the breakfast in the morning was okay. Staff were really friendly. The hotel is literally next to the train station and sometimes that can put you off booking a room but you can't hear anything when in the room. And there is a pub right opposite the hotel again can't hear noise! All in all a good stay!! Book a room for the 2nd May, so happily booked again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1969, Manager at Sleeperz Hotel Cardiff, responded to this review, May 16, 2014
Thanks for a great review and thanks for booking with us again. Kind regards Javeed Anwar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleeperz Hotel Cardiff

Address: Station Approach | Saunders Road, Cardiff CF10 1RH, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#16 Business Hotel in Cardiff
#20 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sleeperz Hotel Cardiff 3*
Number of rooms: 74
Official Description (provided by the hotel):
A modern lifestyle hotel built with great design in mind. Centrally located in the heart of Cardiff next to the main rail station. Wooden floors, tiled wet rooms and tactile leather finishes make Sleeperz Hotels appeal to both leisure and business travellers. A restaurant/breakfast area overlooks the central square; our lounge bar area has a wood burning fire and beautiful leather sofas. Rates include FREE WiFi and national UK calls. ... more   less 
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Also Known As:
Cardiff Sleeperz Hotel
Sleeperz Hotel Cardiff Wales

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