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“Nice Hotel” 4 of 5 stars
Review of Premier Inn Caerphilly - Corbetts Lane

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Premier Inn Caerphilly - Corbetts Lane
Corbetts Lane | Mid Glamorgan, Caerphilly CF83 3HX, Wales   |  
Hotel amenities
Ranked #2 of 3 Hotels in Caerphilly
Wales UK
1 review
“Nice Hotel”
4 of 5 stars Reviewed February 4, 2013

Stayed whilst down for the Rugby great location to run into Cardiff, Hotel was great had a room at the back so no road noise, staff very helpful and room very clean. Had an evening meal in the pub adjacent to the hotel the food was one of the worst Carvery if ever had let alone it was cold, as for the breakfast next day door not open 10min late food still not out they shunt of bothered cold again and very cheap stuff used tasteless. following morning went down to Morrisons much cheaper and was a great breakfast.Only reason why I have not given full marks for this stay is the food which i dint think is a different company to the Premier Inn.

Room Tip: Ask for a room at the back no road noise.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony R, Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, February 7, 2013
Thank you for kind comments regarding your recent hotel stay . I was dissapointed to hear of your experience at the Cedar Tree pub and have passed these comments on to the management team who will investigate.
I do hope we can welcome you back in the future.
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259 reviews from our community

Traveler rating
    120
    97
    28
    11
    3
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88
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43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Newport -Trefdraeth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2013

I was taken to this hotel as a surprise, (wink wink) the hotel is on a main road, and road noise is audible, but not to the point of distraction. The room was clean and comfortable and the staff more than helpful and friendly. The Breakfast (unlike the experience of greyfoose 20) was fantastic, well cooked, and piping hot would go back just for the breakfast experience. Its not a four star hotel, but I would definitely recommend this Premier Inn, and my experience here would encourage me to try other Premier Inns.

Room Tip: I would ask to be put in a room on the quieter side of the building.... one side of the hotel faces...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony R, Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, January 31, 2013
Thank you for your kind comments about the Premier Inn and the Cedar Tree pub. Its always a pleasure to receive positive comments and rest assured i will pass them on to the team here at Caerphilly North and the Cedar Tree pub.
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Nr Coventry
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 23, 2013 via mobile

Stayed here whilst visiting for a family funeral. Hotel easy to find, staff very friendly and welcoming- nothing is too much trouble. Room was quite noisy as its right on a main road, but was clean and comfy. The full English breakfast was lovely but the stuff that was out on the self serve wasn't great, and the ht water for the tea and coffee was cold. For the price paid I was happy with what I got and would use it again

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petworth, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 28, 2012

On this visit I had a room to the rear of the hotel, away from the road noise, and it was great. Sadly the lighting in the room was pretty poor - not bright enough.
Staff were GREAT, friendly and made both my son and I feel most welcome. Can not fault them.
However, the breakfast was for the second time an absolute disaster and this time I complained and received a full refund. Which was after I opened and started eating a yogurt which was '3 days' past its use by date, which I complained about. To my mind that was the point when the duty manager should have offered a more sincere appolgy and suggested a full breakfast refund. It was not offered - but never mind I received a full refund after leaving the cold mushrooms,beans, a disgusting sausage and cold coffee, and making a further complaint. And I was not the only one complaining either.
Next time I will take a breakfast trip to either the local Tesco or ASDAs.
The breakfast is the only reason why I have not given full marks for this stay. I appreceiate that it was supplied by the PH which is a seperate company, but it was sold to me by Premier Inn's so they have to take reseponsibliity as well. Sorry.
Would I stay again? Yes.

Room Tip: Rooms at the rear, the front ones face a busy road.
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caerphilly, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 24, 2012

I booked a few rooms in this hotel in June for relatives and friends from Northampton, Surrey and Essex to stay over for my wedding. The party included my 86 years old mother who was accommodated in a comfortable downstairs disabled room. My Brother in a single room, nieces with children in two family rooms and friends in a double room so we tried out the full range of rooms, all Very Comfortable. Everyone sent me thanks for booking such comfortable and convenient accommodation for them, although it is the friendly staff who deserved it more! They all raved about the breakfast.

They have all said would want to stay there again if they all come to visit me again at the same time!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
99 reviews 99 reviews
41 hotel reviews
Reviews in 48 cities Reviews in 48 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 23, 2012

Stayed two nights in December having booked at the £29 advance rate. The room was normal comfortable Premier Inn room and spotlessly clean. Saw several Reception staff during the visit and they were all very friendly and helpful. Some road traffic noise though this was amply warned on booking. A negative is that at busy times, leaving on to the busy roundabout is a challenge that nervous drivers might prefer to avoid.
Had breakfast at the adjoining pub on first morning but moderate fare to say the least and didn't return second morning. Had a beer in the pub on first night, that was fine and staff friendly.

Room Tip: Ask for room away from road.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony R, Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, December 29, 2012
Thank you for your recent feedback it is very important to us. Your kind comments have been passed on to the team.
Your breakfast experience has been passed on to the Management team at the cedar tree. rest assured we take very seriously the feedback you have given and appreciate you taking the time to do so.
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lanchester
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 10, 2012

Just the same as other Pi's -excellent. Staff most helpful - one even offered to lend me his sat nav as I had left mine at home! Be careful on exit - traffic is very fast from the right! I dont need 200 words to describe a Premier Inn. The high standard is the same everywhere.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony R, Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, December 12, 2012
Thank you for taking the time to complete a review of your recent stay. The team were very pleased to hear that we came up to your expectations and hope we can continue to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Caerphilly - Corbetts Lane

Address: Corbetts Lane | Mid Glamorgan, Caerphilly CF83 3HX, Wales
Location: United Kingdom > Wales > Southern Wales > Caerphilly County > Caerphilly
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Caerphilly
Price Range (Based on Average Rates): $
Number of rooms: 62
Reservation Options:
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Also Known As:
Premier Inn Caerphilly (Corbetts Lane) Hotel Caerphilly
Premier Inn Caerphilly - Corbetts Lane Wales

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