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“Staff were exceptional” 5 of 5 stars
Review of Premier Inn Caerphilly - Corbetts Lane

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Premier Inn Caerphilly - Corbetts Lane
Corbetts Lane | Mid Glamorgan, Caerphilly CF83 3HX, Wales   |  
Hotel amenities
Ranked #2 of 3 Hotels in Caerphilly
Swindon, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Staff were exceptional”
5 of 5 stars Reviewed July 20, 2011

Family overnight stay to attend a wedding.
Staff couldnt be more helpful. Arranged for early check in, check in quick and easy, understood we would be out for most of day so didnt try to sell us dinner, found colouring and drinks for children, and provided advice and directions for family friendly venues the next day. Would definitely stay there again!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corbettslaneGM, General Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, July 25, 2011
Thank you for your positive review.
It is great to know that at Premier Inn we are continuing to meet your expectations with our hotels, service and helpful friendly staff.
We are in an ideal location here for visiting local attractions or taking a trip into Cardiff.
We are pleased that you had an enjoyable stay and look forward to welcoming you back to Premier Inn in the future.

Kim Bowkett
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    120
    97
    28
    11
    3
See reviews for
88
73
9
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
otley
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 2, 2011

We stayed as a party of five, four adults and one child, staying for two nights at the end of June 2011, sharing two rooms. The lady on the reception desk was very efficent and friendly, we weren't happy with the first two rooms allocated, insecure windows unable to be locked. A visit to reception and we were moved with a minimum of fuss. We booked breakfast and this was served in the adjacent Cedar Tree pub, we also had two evening meals in the pub. The pub is really in need of refurbishment, but the food was good, very good value and the staff polite and friendly. Our first time in a Premier Inn, the rooms were clean, tidy, spacious with a large king size double bed and as much tea, coffee, milk as you wanted. No problem at all regarding a good nights sleep. We would certainly recommend Premier Inn and we would have no hesitation in booking again. A special mention for Fleet Taxis of Caerphilly who transported us to the local railway station and back again, very polite, friendly, effictent and very good value for money. Caerphilly combined bus and ralway station is approximately two miles from the hotel, with good transport links to Cardiff.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corbettslaneGM, General Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, July 5, 2011
Thank you for your positive review and comments. I am pleased to hear that your experience was a good one. All the team take pride in their work and I am glad you found that your room was a clean and comfortable one, and that my hotel provided everything you required for a great stay.
Once again thank you for taking the time to review your stay we look forward to welcoming back to Premier Inn in the future.
Kim Bowkett – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bracknell, United Kingdom
1 review
5 of 5 stars Reviewed June 23, 2011

Well liked the room. Staff good and welcome and had a good visit. Restaurant good in break meal, evening could been good, we still fair all we were late.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corbettslaneGM, General Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, June 27, 2011
Thanks for your review we are pleased that you enjoyed your stay and our team ensured you were comfortable and well looked after. At Premier Inn we endeavour to offer the best value quality stay and for our guests to receive a high level of service from our team. We look forward to welcoming your back in the future.

Kim Bowkett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 21, 2011

Me and my family spent the second May bank holiday here and used the hotel as a base for some day trips to Cardiff and South Wales.
The hotel was very clean and comfortable as you would expect from any other Premier Inn and the staff always very nice and helpful.
They arranged a taxi to take us to the station and gave us lots of good advice on what to visit.
We didn’t have breakfast at the pub at the other side of the car park so I can’t comment on it.
Overall ,a very pleasant stay

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corbettslaneGM, General Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, June 27, 2011
Thank you for your positive review and comments. I am pleased to hear that your experience was a good one. All the team take pride in their work and I am glad you found that your room was a clean and comfortable one, and that my hotel provided everything you required for a great stay.
Once again thank you for taking the time to review your stay we look forward to welcoming back to Premier Inn in the future.
Kim Bowkett – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 17, 2011

Nice clean hotel. Friendly staff. Pub on grounds belongs to hotel provides carvery and other food. Not amazing food but good value for 6 pound

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corbettslaneGM, General Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, June 27, 2011
Thank you for your positive review and comments about the team.
It is great to know that at Premier Inn we are continuing to meet your expectations with our hotels, service and helpful friendly staff.
We are in an ideal location here for visiting local attractions or taking a trip into Cardiff.
We are pleased that you had an enjoyable stay and look forward to welcoming you back to Premier Inn in the future.
Kim Bowkett - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed June 7, 2011

Great welcome, spotless room and good food at the next door pub. The kids cant wait to go back.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corbettslaneGM, General Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, June 14, 2011
Thank you for your positive review and comments about the team. I am pleased to hear that your stay with us was a comfortable one, and that my hotel provided everything you required for a great stay. It is great to know that at Premier Inn we are continuing to meet your expectations with our hotels, service and helpful friendly staff.
We are in an ideal location here for visiting local attractions or taking a trip into Cardiff.
Again, thank-you for your review and we look forward to welcoming you back to Premier Inn in the future.
Kim Bowkett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2011

We stayed here for 4 nights. The room was spacious, modern and clean. The beds were very comfortable. The hotel was quiet so we all got a good night's sleep. Room equipment was good - everything we needed. The Cedar Tree restaurant next door was excellent - we ate their twice with family and on our own and the food was consistently good. Carvery every day - good value. Huge menu and all freshly cooked. Good service too. Breakfast was fine - nothing fancy but everything we needed and lots of choice. We will definitely stay here again. If only we'd found this place before we could have saved ourselves a lot of money on previous trips to Cardiff. Thanks Premier Inn - another winner.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corbettslaneGM, General Manager at Premier Inn Caerphilly - Corbetts Lane, responded to this review, June 6, 2011
Thank you for your positive review and comments. I am pleased to hear that your experience was a good one. All the team take pride in their work and I am glad you found that your room was a clean and comfortable one, and that my hotel provided everything you required for a great stay.
Once again thank you for taking the time to review your stay we look forward to welcoming back to Premier Inn in the future.
Kim Bowkett – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Caerphilly - Corbetts Lane

Address: Corbetts Lane | Mid Glamorgan, Caerphilly CF83 3HX, Wales
Location: United Kingdom > Wales > Southern Wales > Caerphilly County > Caerphilly
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Caerphilly
Price Range (Based on Average Rates): $
Number of rooms: 62
Reservation Options:
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Also Known As:
Premier Inn Caerphilly (Corbetts Lane) Hotel Caerphilly
Premier Inn Caerphilly - Corbetts Lane Wales

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