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Best Western Heronston Hotel: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 11 reviews
11 Reviews
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4.0 of 5 stars
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3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 11 hotels in Bridgend
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 75
Description: Modern Hotel situated midway between Cardiff & Swansea, near Glamorgan Heritage Coast. This description is based on information provided by the hotel.
Address:
Ewenny Road
Bridgend CF35 5AW
Wales
Check Rates: $125 (£67) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Heronston Hotel

( 8-11 of 11 )
“Ghastly experience”

Best Western Heronston Hotel

Jun 16, 2007
3/3 found this review helpful

Booked this hotel via a Corporate booking system for a business trip. Although the hotel was being refurbished at the time, this did not excuse the cheesy and grubby room, cheap furnishings, poor food and dirty dining room; the latter had food stains up the wall next to our breakfast table.
The previous night (a Sunday), my colleague sent her dinner back as it was cold.
I have recommended to my company travel manager that our Company no longer uses this hotel - he has agreed since there have been a number of complaints about it.
Perhaps sensibly, the young lady at reception didn't even ask if I my stay had been satisfactory when I checked out. In fact she didn't even offer thanks for my custom.
Suggest you stay in Cardiff and resign to driving a bit if you need to be in Bridgend.

  • This TripAdvisor Member:
    • Liked — Seeing it in the rearview mirror
    • Disliked — Cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HonestJohnUk's Summary
Date of Stay: November 2006
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: June 16, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: $125 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“good value, friendly service”

Best Western Heronston Hotel

Save Review
3 of 5 stars
ruislip, uk
Oct 6, 2006
0/1 found this review helpful

This is a nice, clean hotel with friendly service. The decor and furnishing is a tad dated, and the breakfast is ok, but at the rate paid, it is very good value indeed, and the service is very professional and courteous.

I'd recommend this hotel.

  • This TripAdvisor Member:
    • Liked — value, service
    • Disliked — decor and fittings
    • Tips/Secrets: — phone direct, you'll get as good a deal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baruya's Summary
Date of Stay: October 2006
Traveled with: Solo traveller
Visit was for: Business
Age group: 35-49
Member since: September 28, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Good, decent hotel”

Best Western Heronston Hotel

Save Review
4 of 5 stars
colchester, essex
Apr 10, 2006
3/3 found this review helpful

Spent two weeks here while having some building work done at home. On the whole a nice, comfortable place to stay. In a good, central location for days out and places of interest.

The hotel rooms are large, comfortable and clean with pretty much all the amenities you could need. The leisure area with pool is a real bonus and my children loved it in there.

This is the second time I have stayed here and would definatly stay again while visiting friends in the area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2006
Member since: April 10, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Excellent!!”

Best Western Heronston Hotel

Aug 25, 2005
6/13 found this review helpful

I recently stayed at the Heronston while visiting Brigend with my family and partner - Well, what can i say except it was fantastic. The rooms were spacious and clean. Every member of staff i dealt with were extremely helpful and polite. The leisure facilities were always clean and welcoming (I spent a lot of time in there). We only stayed and a bed and breakfast basis so decided to sample the Sunday Lunch - oh what a delight, that was a delight aswell. Anyone thinking of going to bridgend - this Hotel is a must.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: August 2005
Member since: July 15, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
An amazing honeymoon, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Best Western Heronston Hotel

( 8-11 of 11 )
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Best Western Heronston Hotel Address

Ewenny Road, Bridgend CF35 5AW, Wales