The exterior of the hotel is somewhat dated looking but basically clean and sound and the same can be said of the reception area. The family room we had been allocated was way below the standard I would have expected; an old analogue style TV on a floor stand that meant you couldn't see it when sitting in bed and peeling wallpaper a couple of examples. However, the charming lady at reception very quickly arranged for us to move to one of the refurbished rooms. Much better room and very good to have a family room with a proper single bed not just a pull out. Spacious enough, excellent bathroom with sensible sized towels. The only problem was that it was SO hot, we just didn't get a decent night's sleep. The receptionist got hold of a fan for us but it was still so warm- just something to be aware of if you, like us suffer in the heat. The swimming pool and hot tub were fantastic, great facilities that were very clean and well managed and contributed to a greater sense of satisfaction overall than would have otherwise been the case. Breakfast was disappointing so we didn't eat in the hotel again but the bar area was well kept and a very comfortable space to enjoy a drink. Good location between Cardiff and Swansea with close prximity to all the main beach areas and loads of attractions. Overall we would probably stay here again but would insist on having a room further away from the pool and sauna area which apparently contribute to the heat in the rooms. Good family short break hotel and good value with the staff really deserving praise, every single one of them!
- Official Description (provided by the hotel):
- BEST WESTERN Heronston Hotel & Spa is the ideal location for both business and pleasure. The hotel is located in a semi rural area, but only half a mile from Bridgend town centre and minutes from Junction 35 of the M4. We are within easy reach of the dramatic Heritage Coastline and equidistant from our vibrant capital city of Cardiff & the cosmopolitan city of Swansea. The hotel boasts 75 well appointed non smoking bedrooms including Standard and Superior rooms and Suites. Ewennys Bar & Grill is the perfect place for pre dinner drinks or to order a light snack or bar meal. Our Crane Restaurant offers a Seasonal Menu and all food served is sourced locally and prepared and cooked freshly. We are able to offer a range of conference facilities from a small meeting for 2 up to a conference for 200 with all audio and visual requirements catered for. We have several banqueting suites which can cater for 8 up to 240 guests and our coordinators would be delighted to help assist you in organising your event. Our Herons Leisure Club offers an indoor heated pool, sauna, steam room, spa pool and fully equipped gym. The pool area has been fitted with mood lighting, the ideal area to relax after a busy day. Our new Hotel Spa offers a range of male and female spa and beauty treatments at very competitive prices. Here at the BEST WESTERN Heronston Hotel & Spa, we are always mindful that 'our aim is to welcome you back'. ... more less
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- Also Known As:
- Best Western Cardiff
- Bridgend Best Western
- Best Western Bridgend
- BEST WESTERN Heronston Hotel & Spa Bridgend, Wales