Date of stay: 09 Sept 2012. We spent just one night at this hotel due to being in transit from Wales to Ireland and needed a location close to Cardiff Airport. Personally we were a little disappointed with the service. Taking into consideration that it was an extremely quiet Sunday evening and that this could have been the reason, I am still giving this hotel a rating of very good as I don't think it would be fair to do otherwise due to the lack of service on this particular evening. There seemed to be hardly any guests and even less staff at the hotel. Reception was wonderful - thank you for that. The service from the bar and in the lounge area was non existent and, even after asking reception to please find somebody to serve us, which they tried their best to do, we eventually left without being served. Breakfast the following morning was very good and the service in the dining room was good.
- Also Known As:
- Best Western Cardiff
- Bridgend Best Western
- Best Western Bridgend
- BEST WESTERN Heronston Hotel Bridgend, Wales
- Official Description (provided by the hotel):
- Best Western Heronston Hotel is the ideal location for both business and pleasure. The hotel is located in a semi rural area, but only half a mile from Bridgend town centre and minutes from Junction 35 of the M4. We are within easy reach of the dramatic Heritage Coastline and equidistant from our vibrant capital city of Cardiff & the cosmopolitan city of Swansea. The hotel boasts 75 well appointed non smoking bedrooms including suites, executive and standard rooms. The Heron Bar is the perfect place for pre dinner drinks, to order a light snack or bar meal. Our Crane Restaurant offers both an A la Carte and Table D’hôte menu, all food served is sourced locally and prepared and cooked freshly. We are able to offer a range of conference facilities from a small meeting for 2 up to a conference for 200 with all audio and visual requirements catered for. We have several banqueting suites which can cater for 8 up to 240 guests and our coordinators would be delighted to help assist you in organising your event. Our Leisure Club offers an indoor heated pool, sauna, steam room, spa pool and fully equipped gym. The pool area has been fitted with mood lighting, the ideal area to relax after a busy day. Here at the Best Western Heronston Hotel, we are always mindful that ‘our aim is to welcome you back’. ... more less
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