I took my family for a meal at the Sunday carvery and have to say that the experience was not good. On arrival at the hotel there was no one to meet us so we wandered around the restaurant until I saw a member of staff and confirmed my booking. After having a drink at the bar we moved into the restaurant and again looked for a member of staff to confirm where we would be sitting. Why are the staff never there!!!!!! The carvery meal was best described as average. The chef must have paid for the meat himself because the portions were tiny. I asked for more and could tell he was not happy. He did manage to give me a tiny piece more but I felt uncomfortable having to ask. The vegetables were ok, however the roast potatoes were under cooked. The head waiter in the restaurant on 2 occasions went up to the carvery and helped himself to some beef that the chef had sliced. He just stood at the hotplate stuffing his face, I do not think the staff should be allowed to do this. The organisation in the restaurant was poor. The problem was that the staff were not allocated tables to wait on. It seemed to be a free for all and that just does not work. Overall it was a poor meal with poor service. I would not reccomend going to this restaurant for a meal.
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