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“short stay” 4 of 5 stars
Review of Ramada Plaza Wrexham

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Ramada Plaza Wrexham
4.0 of 5 Hotel   |   Ellice Way, Wrexham LL13 7YH, Wales   |  
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Ranked #3 of 8 Hotels in Wrexham
Ely, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“short stay”
4 of 5 stars Reviewed April 3, 2013

stayed here for 3 nights end of march 2013. excellent hotel good size room good bed would stay here again very clean and warm after the cold weather. very good value for money
breakfast very good but book in advance as cheaper

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review, April 6, 2013
Thank you for your review following your recent stay with us here at the Ramada Plaza Wrexham. I was pleased to read your review regarding our bedrooms and also that you felt value for money which is a very important factor in this day and age.
Stuart Mackie
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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324 reviews from our community

Traveler rating
    135
    136
    37
    7
    9
See reviews for
26
84
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132
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Powys
Top Contributor
87 reviews 87 reviews
51 hotel reviews
Reviews in 54 cities Reviews in 54 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 2, 2013

Have stayed in this hotel and few times now all for work – really handy location and away from the town center. Nice well appointed very clean rooms and small bar and busy restaurant – ideal for work. Not much in the locality to walk to but certainly would stay again and have done since. For work the only limitation is the 30 minute time limit on internet use – expensive if you need to do a bit of extra work.

Room Tip: Excellent double glazing means that any room should be OK
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review, April 6, 2013
Thank you for taking the time to write your review following on from another stay with us here at the Ramada Plaza Wrexham. Once again I was pleased to read that you had a comfortable stay and you enjoyed the facilities with-in the Hotel. We look forward to welcoming you back again sometime in the near future.
Stuart Mackie
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 24, 2013

We stayed two nights at this hotel recently, as there was a good downpour of snow, we could not get out of hotel car park due to 18 inches of snow. We decided to eat in the restaurant in the hotel. After choosing from the menu we ordered steak pie, potatoes and vegetables. Once the food arrived the steak pie was mainly mushrooms with a few pieces of steak,, the food was cold and not very plentiful, not cheap at £9.95 per person. We also used room service on another occasion two sandwiches, one portion of chips and two soft drinks £21.00, now I know why we don't use hotels for eating in when we are away from home. But on this occasion we didn't really have a choice with the weather situation. The room itself was clean, large and with plenty of power points and a very nice bathroom

Room Tip: Hotel good for reasonably priced hotel room, but would not recommend eating in hotel very expensive
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review, March 26, 2013
Thank you for your review following on from your recent stay with us here at the Ramada Plaza Wrexham. I am sorry you felt that the room service and bar food was expensive but this is not the overall feedback we get from our guests. Please see the responses regarding this. However, I was pleased to read your comments regarding the bedroom.
Stuart Mackie
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2013

If you're looking for somewhere reasonably priced to stay in North East Wales then this is the place! My room was clean, comfortable and actually really spacious. I was really impressed with the price of the room service, which did have a small service charge, but still was competitive with the price of eating out.

Whilst staying I had a small problem with the lights in my room.- the key card slot in the light switch stopped working! I phoned down to reception and they moved me into a different room on the same corridor. The hotel staff couldn't do enough for me and so this did not effect the quality of my stay at all.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review, March 25, 2013
Many thanks for taking the time to write your review following your recent stay with us here at the Ramada Plaza Wrexham. I was pleased to read your positive comments regarding your bedroom and apologise for any inconvenience caused by having to change rooms, unfortunately thing do go wrong from time to time but I was pleased at my staff's positive response to this incident. We will hopefully have the chance to welcome you back to the Hotel in the near future.
Stuart Mackie
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
63 reviews 63 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 19, 2013

It's difficult to fault this business-class hotel. My room was impeccably clean, smart and comfortable. Indeed the bed was one of the most comfortable I've slept in! Room service was quick and friendly and the meal was well-cooked and presented. The bathroom was spotless and the shower was very really invigorating! Breakfast too was very good. At £72 the room was also very good value for money. If the Wifi was free, I'd have been happy to award 5 stars!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review, March 25, 2013
Many thanks for taking the time to write your review following your recent stay with us here at the Ramada Plaza Wrexham. It is always pleasing to read such a review which covers so many areas of your stay. Please be assured that the Hotel's staff are made aware of all reviews and we look forward to welcoming you back sometime in the future.
Stuart Mackie
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 13, 2013

A few of us stayed here recently whilst on a business trip. Its ideal for a short stay. Rooms are spacious, clean, beds comfortable. All the staff were friendly, helpful and efficient. The bar is small and is open plan, leading off from the reception area. The restaurant meals were fine, service was a tad slow, but it didnt matter too much. All in all, we would stay here again for a short visit.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review, March 20, 2013
Thank you for your review following your recent stay. It is always pleasing to read such positive reviews covering areas of the Hotel's facilities. Hopefully, we will get the chance to welcome you back to the Hotel sometime in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Top Contributor
54 reviews 54 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 11, 2013

On entering the Hotel we were greeted at reception by extremely friendly staff and were immediately given out room key. We were in room 207 which was a twin room. I have to say I was pleasantly surprised at the size of the room! So much space and such comfortable beds! The room had a contemporary feel to it and was very clean with crisp white linen and warm quilts. The decor was really lovely. The only thing I would say is that I would like feather pillows, even though the pillows were lovely. They could also maybe put some spare pillows in the rooms. The bathroom also was really large and was decorated so tastefully. Lots of clean fresh towels and a great power shower. It was sparkling clean too and looked brand new! Gorgeous toiletries too. Sleep quality was fantastic. Room temperature was perfect and it has to be one of the quietest hotels I have ever stayed in. Having said that it wasnt very busy. We ordered room service as arrived back from a concert quite late and sandwiches were the only option, but they were the best room service sandwiches I have ever tasted. For only £6.95 I had roast beef and horseradish and they were in a triple decker sandwich and full of beef and just the right amount of horseradish. So tasty!. We ordered just over £20 of food and if you go over £20 they dont charge you a tray charge which is great. All Hotels should start doing this! Also it was lightening quick service. There is a really large flat screen tv, iron, ironing board, hairdryer, tea, coffee etc so really everything you need for a comfortable stay. Breakfast was very varied and nothing was too much trouble for staff. The only thing negative I can say about this Hotel is the spa and gym! Really poor. Really small and you couldnt get too many people in there. Overall though fantastic Hotel. Well done Ramada and you should be proud of all your staff

Room Tip: We were in room 207 and it was really large twin room and was at the back of the Hotel so not facing...
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review, March 13, 2013
Many thanks for your very detailed review of the Ramada Plaza following on from your recent stay with us. It is always so positive to read such reviews particularly as they cover so many areas of the Hotel. Please be assured that all the Hotel staff will be made aware of your review and I do hope that you are able to return to stay with us again sometime in the near future. I must admit that at times we also wish we had bigger leisure facilities, maybe something for the future. Many thanks once again.
Stuart Mackie
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Wrexham

Address: Ellice Way, Wrexham LL13 7YH, Wales
Location: United Kingdom > Wales > North Wales > Wrexham County > Wrexham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Wrexham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Plaza Wrexham 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Ramada Plaza Wrexham Hotel Wrexham
Ramada Wrexham
Wrexham Ramada
Ramada Plaza Wrexham Wales

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