This has to be the most challenging weekend this hotel ever had! My wife Alison had booked Friday and Saturday last as a birthday surprise for me. With an uneasy eye on the snow we arrived in Llangollen and made our way towards the Chainbridge Hotel. We'd been advised beforehand to park in "the top car park" but the snow was so bad by now all the signs were concealed. We only managed to reach the road above the car park, and then with the help of a work crew who used their 4WD to tow us the final few metres.
We walked down the snowy pathways (approx 3/4m deep and the iron steps and arrived at the hotel. Luckily it was warm and welcoming and we had a cup of hot tea. After a meal - the menu is not super-modern but is good quality, hearty and filling - we had a drink at the bar and went to bed. At around 4am the power went off, leaving us with no heating or lighting and no hot water. There was no mobile signal and the phones went off too. We were stuck in the hotel with one other couple, the hotel owner, Seamus, and the sous chef Jim.
So out came the "blitz spirit". Seamus and Jim made constant hot and bar drinks available along with food whenever we wanted it, and this from a kitchen without any light (apart from candles) and nothing other than gas cookers and hobs. We were fed meals as usual, plus delicious Welsh cakes and scones.
We trudged back to the car to get things we needed and to see what the chances of digging it out were. Pretty much zero. Back in the hotel we were offered extra duvets and had to go back to bed a few times just to get warm. The power stayed off all Saturday and all Sunday, only coming back on at 6am Monday. Poor Seamus wanted to get back to his equally-stranded wife and young baby and we said we'd organise a pickup from the A5 (sill open as far as Berwen Station) by my son in Chester. On going back to the car, however, we managed, with the cheerful assistance of some local passers-by, to extricate the car and turn it to face back to town, so made our way back to the hotel again to check out. I am sure Seamus was relieved, but he'd stood by his guests through thick (snow) and thin (temperatures) so selflessly throughout. We couldn't have asked for better attention and I use this opportunity to say another thank you to Seamus and Jim for the way they treated us through this difficult weekend.
Finally, I should add that the views over the river, trees and mountains from the hotel were spectacular, but we can only imagine what they're like in colour!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your review - I never want to see you again!!
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Only joking (of course) but I think you're as determined as me that when you do return it will be in good, or better, weather. It was, indeed, a weekend to remember. I'm grateful to you that you managed as admirably as you both did, and, in the most trying of circumstances, I think everybody involved did very well.
The least we could do was to ensure that you were kept in good spirits (of the whisky variety) and tea (of the 'hot off the stove' variety). I don't think weather like that has ever been seen in these parts and it certainly gave all of us - both hotel and guest - plenty to keep us on our toes. I agree with you that Jim was a shining light (when there were few!) and all in all, I think it could have been worse!
Thanks for the review, thank you for your understanding and comraderie, and thank you for getting your car out of the snow!!
We'll see you again, but let's check the forecast first.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.