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“Very enjoyable stay” 5 of 5 stars
Review of Castle Hotel

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Castle Hotel
4.0 of 5 Hotel   |   High Street, Conwy, Snowdonia National Park LL32 8DB, Wales   |  
Hotel amenities
Ranked #2 of 3 Hotels in Conwy
Certificate of Excellence 2014
shropshire
2 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Very enjoyable stay”
5 of 5 stars Reviewed March 24, 2013

Stayed bed and breakfast on Travel zoo deal, good value for money.Lovely room,comfortable bed, chilled bottle of champagne in room on arrival,nice touch,(bit risky though, sharing bottle of champers then walking around town on castle wall ).Very tasty 4 course meal .Hotel ideal location for visiting local attractions.Conwy well worth a visit.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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608 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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English first
Liverpool, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 24, 2013 via mobile

Booked two nights at the hotel. Hotel was warm, inviting and relaxing.

Easy check in, booked deluxe room had castle view and jacuzzi. Had trouble finding the tv which came up from the end of the bed, great idea. Room warm and comfortable. Bar selling cask ales and had relaxed atmosphere. Had breakfast two mornings, plenty of choice.

Had evening meal served in room. Food was fabulous.

Had lovely two night break and came home feeling relaxed. Weather did not bother us due to the surroundings that we were in.

Would definitely book again.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013

A few years ago we were regular visitors to the Castle but recently we have only popped in for a evening meal (you all must try the haddock and chorizo risotto) or drink when visiting Conwy. But we stayed here this week for my wife's birthday and the experience we had reminded me how good the Castle is. We enjoyed a one nights dinner, bed and breakfast deal and it was made even more special by the welcome we received from the owner Joe (who we had not seen for a a number of years) and the reception we received from Mandy (I think that was her name) on the front desk. The service, accomodation and food made it a very special birthday for my wife.

Room Tip: If you visit in November the fireworks display by Conwy Castle is amazing and can be watched from th...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plavin1906, Owner at Castle Hotel, responded to this review, March 23, 2013
Thanks for the great review and coming back to see us again.
Pleased that my son Joe was his usual charming self and made you feel welcome - and yes it is Mandy on the front desk. We like to think the hotel is good too, but it's all about the people who visit and the great team we have here. Mandy has been with us for a number of years now and Joe has created a very professional, friendly group of people who always try their best and get it right most of the time.
See you soon we hope.
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Stoke on Trent
Top Contributor
59 reviews 59 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 19, 2013

We stayed here for one night's dinner, B & B through a Travelzoo deal. This is a beautiful old building with loads of character. Our room wasn't that large, but was warm, comfortable, clean & well-furnished. Although it faced the high street we heard no noise at night. Just a slight "gripe"- we found the level of lighting was inadequate (just 2 bedside lamps and a lamp on the desk which couldn't be adjusted to throw more light into the room). The bathroom was spotlessly clean (apart from a dusty extractor fan!) with a range of toiletries and plenty of towels. The food was amazing - full marks to the chef! The drinks weren't too expensive either for a hotel of this calibre. The staff were polite, pleasant & and helpful. There is plenty of customer parking, although when entering the hotel from the front it would be beneficial to have signs directing guests to Reception, as it's not immediately apparent where to go to check in. All in all a very enjoyable experience and we would definitely like to go back some time.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plavin1906, Owner at Castle Hotel, responded to this review, March 23, 2013
Thanks for a very constructive review.
We're really pleased that you enjoyed your one night stay with us especially the food. Since we bought the hotel in 2000, we have always strived to provide the very best food and drink experience we can. We like to think we offer good value for money even in these times of rapidly escallating costs.
Sorry about the dusty fan and low level of lighting in your bedroom. We converted all our lights to LED's around a year ago in an effort to reduce our carbon footprint, but some guests find the light a little dull sometimes. We do have extra lamps available if required to try and compensate, for guests who need more light.
Thanks once again.
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Bolton Lancs
Top Contributor
63 reviews 63 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 18, 2013

Stayed at the Castle the first weekend in February for the fourth time and again it didn't disappoint
Our room was nicely decorated and appointed although the paintwork was beginning to fade a little.Comfortable bed and good tea and coffee making facilities all helped to make things cosy
however there was an eccentricity with the bathroom in that the radiator there only worked whilst the hot water tap was turned on(extremely wasteful).
Breakfasts were good and hearty and set one up admirably for the day and the staff most obliging and friendly.
We dined on both nights in the restaurant and the choice was excellent had a fantastic starter of haddock and egg on a rosti on one night we both had the lamb chump the first night which whilst nicely cooked was rather lacking in flavour our second foray was much better.All of the staff were pleasant and helpful and there is a very good bar for beers etc .All in all we had a good weekend at the Castle and would recommend it.I do feel however that the colour scheme in the dining room does not now enhance the Dawson paintings as it did formerly

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wolverhampton
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2013

The castle hotel delivers excellence the moment you walk through the door .Friendly efficient staff,Lovely appointed bedrooms .There is a bar selling ales and scrumpy cider along with the usual wines and spirits.you can also eat in this area although on this occasion we ate in the restaurant the food choice was very good,cooked to perfection and in large proportions.there was no rush in service meaning a great experience.Just to say what a great little place Conwy is and what a fantastic castle it has.just 10minutes away is Llandudno which is worth a visit.

Room Tip: 210 was our room it was at the front but we were not disturbed by noise
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2013

Stayed here for 1 night dinner b&b with a deal through Travelzoo in February as a treat for my partner's birthday. It was fantastic. Conwy is a lovely place to visit. The hotel was lovely, room was well decorated, clean etc. As everyone says on reviews this is an old inn and has creaking floorboards but this just adds to the charm. Staff at hotel were all very friendly. We had our evening meal at the hotel and it was delicious, one of the best meals we have had for a long time. Would definately recommend the Castle Hotel to anyone and hope to go and visit again next year, absolutely loved it!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Hotel

Address: High Street, Conwy, Snowdonia National Park LL32 8DB, Wales
Location: United Kingdom > Wales > North Wales > Snowdonia National Park > Conwy
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Conwy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castle Hotel 4*
Number of rooms: 28
Official Description (provided by the hotel):
'Boutiquey' Town House Hotel in middle of World Heritage walled town. After many years of upgrades and restoration, this famous old Inn now offers contemporary styling mixed with 'arts & crafts' character. ... more   less 
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Also Known As:
Castle Hotel Conwy, Wales

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