We stayed here on a travel zoo deal for one night with a four course meal included. We love Conwy and the hotel is in the perfect place, high street so close to shops, pubs and a couple of minutes walk to the quay. We booked in quite easily even though the reception was not easy to find. We stayed in room 108 . Lovely room with an ornate bed and furniture. It had a window seat which looked out over the high street. Part of the deal was a bottle of champagne on ice when we arrived couldn't fault the room and we loved the creaky floorboards all part of the experience! But we were very disappointed in the bathroom hence why I cannot give 5 stars! The shower was totally useless you couldn't get the right temperature either too hot or freezing cold, the shower tray was chipped in several places and the grout needed redoing in places! The main problem was it looked like the shower door was missing as there was a small screen which didnt stop the water from hitting the foor! Maybe it's on the hotel things to do list ! We went for the meal and cannot fault it , very tasty & presented lovely. Breakfast was nice, homemade muesli, fresh juices, cereal , yoghurt but no fresh fruit & full cooked breakfasts. All in all we had a nice stay and we would definitely go back but next time we would hope the bathroom is sorted! Did we complain no we didn't as we didn't want to spoil our stay.