Using my partner's Trip advisor account to write this review.
I stayed at The Menai for my stag do. It had been booked through a 3rd party agent and on receiving the paperwork a couple of weeks before checked on here for reviews. As it was a stag do and to be honest the price was decent, it didn't put me off.
On arrival was checked in and told where the breakfast room was. Strangely was told there isn't a spare key so make sure you don't lose the only one we give you. I stayed in a room with 3 other lads. The room itself was ok, bit crammed in for 4 people and not enough wardrobe room for all of our stuff. Tea and coffee facilities (not used but there if needed) and a working TV. Wall paper peeling off, bathroom showing a bit like a dripping drain and toilet was on its last legs. Staff weren't the friendliest but we didn't really care and went out for the night.
The hotel is in a good location near to the town centre but Bangor isn't massive so everything is within walking distance.
The next morning we went for breakfast. It is the worst set up i have ever known. No staff just signs everywhere telling you what to do. Breakfast consisted of:
1 plate of ham, 6 slices
1 plate of cheese, 8 slices
7 yoghurts (not in the fridge)
4 different cereals
2 loafs of bread
Jam and butter
No option for a cooked breakfast which we were hoping for as we had been on the beer the night before and had a full day in the area paint balling and karting. Sign saying order cooked breakfast night before with an exact time you want it. Another sign to say clean the tables after yourself. Again i thought was strange as its a hotel not a food hall in some shopping centre. Also if they wanted it clearing then a bin would be handy and somewhere for plates to go etc.
That night we ate in the hotel bar whilst watching the FA Cup Final. The TV they had was a big old analog one and the picture wasn't brilliant but the food was actually good. We had a Menai Monster burger which was cooked well and tasty; beer not badly priced either.
Negative - we asked the only member of staff working behind the bar who also served the food if we could order 8 cooked breakfasts for the following day. He went to the kitchen and came back and said no, there isn't a chef working in the morning.
Brilliant - 8 paying customers wanting to pay extra for 8 cooked breakfasts being told no. You'd have thought it was a business trying to make money with a good customer service ethos and after all it is a hotel!! What a joke.
Following day treated ourselves to another breakfast of toast. If it wasn't for the fact we had booked white water rafting and had to be there for 9am we would have gone to a place just down the road from the hotel called Mick's which opened everyday and did cooked breakfast.
For a stag do and the fact that the bar downstairs served until 2am with lots a students and karaoke the hotel was ok. Cheap and didn't care about its customers and pretty much left alone, in fact i only saw a member of staff on check in and then didn't see anyone for the next 2 days.
However, if i had come with my partner we would have left within 20mins and found somewhere else. We have stayed in numerous hotels and B&B's all over the world and this ranks in the bottom 2. Not very good at all, not looked after and breakfast is nothing short of appalling. They really don't care and didn't want the hassle of making breakfast even f it meant extra money. I can't see how this business will last if they continue in the same vein.
If your coming with a family defiantly avoid. Not for families at all, like i said good for night life and thats probably what keeps it going. Late nights, loud music and people coming and going, which was good for us but if on a break not good at all.
- Also Known As:
- The Menai Bangor, Wales - North Wales
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