Stayed for one night, while in transit, on Saturday 9th September. Booked an Executive Suite on The Internet, apparently the last available room for the night we required. No problems with the booking process and no problems with check in.
The accommodation consisted of a lounge and a bedroom. Both were adequately furnished, and the bed was comfortable. The lounge offered a very comfortable settee, two arm chairs, tables, and a wardrobe. Coffee and tea making facilities were provided (most welcome). A small screen TV proved adequate to our needs. In the bedroom there was plenty of drawer space, comfortable seats and another small screen TV. The air conditioning system proved to be tricky to get just right; perhaps we did not fully grasp the control system! However, we prefer windows open, particularly as the night was warm and balmy. The Hotel is close to The M5 Motorway and there is some noise from motorway traffic, but it was not a nuisance to us and we slept well.
There were a few niggles and irritations. In an Executive Suite we would have appreciated Bath Robes. No Fridge (usual for medication). Particularly irritating is the absence of a two pin razor/electric toothbrush facility. A stool in the lounge was damaged, with two legs dangerously loose, and it could hold no significant weight. Potentially, an accident waiting to happen!
The bathroom is accessed through the sitting room and was clean and well presented. However, in a suite of this type a seperate shower would have been preferable to the shower fitting over the bath with the awful, and old fashioned, shower curtain.
We took our dinner at The Pear Tree and were well attended by Alan. A friendly and attentive waiter. My wife had chicken for her main course which proved to be satisfactory. I ordered Lamb and was asked if I would be happy with it 'Pink' as that is the way it is served. I was most happy with this because I enjoy tender 'Pink' lamb. It took a while for the main course to arrive but we were content to enjoy a drink and chat while waiting for the meal. Unfortunately, the 'Pink' lamb was overdone to the point of being burnt and I did not finish the course or much enjoy the dish. Disappointed.
On the other hand breakfast (haddock and poached eggs, and scrambled egg) was good. waiter service was excellent and appreciated.
Check out was trouble free.
We would hope that our disappointing experience in The Restaurant was a 'one off'! The attitude and attention of all the staff, including reception, restaurant, and house keeping was to a high standard. We would use The Pear Tree again because of the staff, and the comfort and cleanliness of the accommodation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.