Unfortunatly l was late arriving at the hotel, the room l was allocated was 306. l was due to meet friends so l never really got time to check the room out until the next day. l was appalled by the rip nets and curtains, the large dirty make on the head board, the frayed towels, rust marks on the chrome bath rail leading on to the bath and the lack of general cleanliness/ maintenance. As the hotel has a 3 star rating l would of expected better. l do under stand that the hotel needs up dating but to be honest these items l have mentioned should of be routine house keeping.
On leaving the receptionist was on her own and l felt it wouldn't be fair to go through my complaint as other people were waiting to check out.
l have to say the staff l came in to contact with were helpful and curtious.
l have emailed the hotel serveral times asking them for there opinion on my comments but have not reveive any acknowledgement back so l feel l need to write this review.
The pictures speak for them selves.
One good thing if you need to stay is the car park is free but l would of rather paid less for a cleaner room and paid the car park fee.
When l booked, l asked for bed and breakfast in a single room. l paid £70.00
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- Also Known As:
- Fownes Hotel Worcester