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“Friendly people but disappointing place....” 2 of 5 stars
Review of The Pembridge

The Pembridge
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The Pembridge
3.0 of 5 Guest house   |   114 Graham Road, Great Malvern WR14 2HX, England   |  
Hotel amenities
Ranked #40 of 47 Great Malvern B&B and Inns
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
36 helpful votes 36 helpful votes
“Friendly people but disappointing place....”
2 of 5 stars Reviewed July 19, 2005

We stayed at this hotel in July 2005. Found the owners very friendly and helpful but the b&b itself was slightly disappointing - was expecting a charming victorian b&b but was a badly converted, grubby place. Thought the bathroom didn't look like it had been cleaned properly, and was basically an old tired cupboard in the corner of the room with gaps in the walls where it had been built in some years ago! The hotel seems like nothing has been updated in 20 years, the tv in the room didn't even have a remote it was that old! It is on a main road so quite noisy. The bed was clean enough and fairly comfortable though, and the breakfast was very good, though we never did get our tea with it and didn't have time to wait so had to make our own back in the room....

  • Stayed July 2005
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Pembridge, Owner at The Pembridge, responded to this review, August 21, 2009
We purchased the Pembridge as a B&B Guest House and have never tried to be equal to the Malvern Hotels. The customer never informed us of any problem so we were not given the opportunity to correct the situation or apologise for any ommision.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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23 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about The Pembridge

Address: 114 Graham Road, Great Malvern WR14 2HX, England
Location: United Kingdom > England > Worcestershire > Great Malvern
Hotel Style:
Ranked #40 of 47 B&Bs / Inns in Great Malvern
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Pembridge 3*
Number of rooms: 8
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