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“Lovely Boutique Hotel with an Excellent Restaurant” 5 of 5 stars
Review of The Cotford Hotel and l'Amuse Bouche Restaurant

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The Cotford Hotel and l'Amuse Bouche Restaurant
3.0 of 5 Hotel   |   51 Graham Rd, Great Malvern WR14 2HU, England   |  
Hotel amenities
Ranked #1 of 8 Hotels in Great Malvern
Certificate of Excellence 2014
Stratford-upon-Avon, United Kingdom
1 review
“Lovely Boutique Hotel with an Excellent Restaurant”
5 of 5 stars Reviewed March 23, 2013

We stayed here last month for a friend’s birthday party and had a wonderful time. The celebration dinner in the hotel’s restaurant was superb, the dining room had been beautifully laid out for the occasion.
Our boutique bedroom was prettily decorated, the bed very comfortable and there were plenty of nice soft towels. Nothing seemed to be too much trouble for the owners Barbara and Chris they were highly attentive throughout our stay even though the hotel and restaurant was full. We will certainly stay here again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Service
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345 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • Norwegian first
  • Any
English first
London, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed March 18, 2013

Really nice old style Hotel, great value for money, very comfortable room The only thing that let it down was the water was only tepid at 8.30am
They have some superior rooms which are well worth paying the extra
The restaurant has a very good reputation and does get booked up at the weekend
Breakfast was first first class, perfectly cooked and presented

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Malvern, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 15, 2013

we only went there for the meal so can not comment on the hotel we went as a table of 18 for mothers day evening meal 3 courses £25 which all sounded good allthough i dont think £25
was bad value the food was not great no problem with the soup starter but the main course roast beef was luke warm at best and not enough of it but in all fairness we were a big party to cater for i guess iam just a little disapointed after the big build up from friends with what i received on the night also drinks are expensive almost £5 for a pint of shandy i must also say that the lounge and bar area were very nice in fact i left feeling a little embarased after the noise level that was created by us. if i was paying to stay in this hotel i would not of been happy

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cotfordhotel, Owner at The Cotford Hotel and l'Amuse Bouche Restaurant, responded to this review, March 16, 2013
What a shame you felt un-spoilt. Mothers day as every other day should be a stand out-day ! However, as you were a larger party, we did give you a good discount and so feel the price was fair. Of the other Mothers day guests, we only had wonderful comments so obviously we were dissapointed hear that you felt things weren't perfect. I'm afraid we are not able to compete price-wise with all the other local chinese/Indian restaurants you have reviewed on this site and feel we cannot be drawn into offering highly discounted packages in order to fill our restaurant. Hopefully you'll give us another chance to show you what we're about.
kind regards
Chris and Barbara
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Portsmouth, United Kingdom
Top Contributor
100 reviews 100 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 3, 2013

Nice little b&b just outside Malvern town centre - not a chain hotel and does suffer - thin walls and noisy at times but nice friendly local run atmosphere, food is good although the restaurant is only open ONE hour at night?????????
Woudl recommend but check it out first - really not for everyone, certainly not on business!

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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cotfordhotel, Owner at The Cotford Hotel and l'Amuse Bouche Restaurant, responded to this review, March 4, 2013
Wow, what a way to start the week. Thank you for your comments, however, we are a hotel and very proud of it, as can be verified by the AA inspectorate and Michelin and open 24/7. The hotel is over 150 years old and we have done everything possible to accomodate any issues that might arise such as noise in our refurb and have applied sound proofing where possible and practicle. As for the food operation, we serve an extensive bar/room service menu from 10 am to 9 pm and we serve the full restaurant menu from 6pm until 8.30 in the restaurant and in its entirety as an additional room service facility during the same hours. I'm sorry if you feel let down , perhaps you were mis-informed as to what we can offer you. As for not being suitable for business users, its a shame you see us that way as we strive to look after that segment of our business and will/do offer every comfort possible after a long/hard days work.
I hope this helps answer your points and hope you will give us the oportunity to show you what we do best another day.
kind regards
Chris and Barbara
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed February 25, 2013

Stayed this weekend with family so that I could attend the Morgan Sports Car Club AGM.
Have stayed before, and both times have been fantastic. Mr. Morgan (no relation to the car people, I checked!) is a very good chef and the whole place is very well decorated, clean, and well maintained.
The staff are very friendly and helpful.
We bring our own dog, and we all love Hector! He's very funny!
Very good time had by all.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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cotfordhotel, Owner at The Cotford Hotel and l'Amuse Bouche Restaurant, responded to this review, March 4, 2013
Thank you for writing and of course , staying with us. Such lovely comments and such a pleasure to look after nice people and their 4 legged friends :-).
kind regards
C, B and H !
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Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 24, 2013

Lovely atmosphere, super food and at a very reasonable price. Second time visiting l'Amuse Bouche and was equally impressed on our return visit. The menu was the same as before which is like a double edged sword.....it would be nice to see alternative dishes on the menu but also if your good at something why change it?? Will definitely return.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2013

Myself and my partner went for the first time the other week to l'Amuse Bouche restaurant in Malvern, I was very much looking forward to it and had heard good things about the food etc, I most certainly was not dissapointed,we arrived early and had pre dinner drinks in the bar area which was a very nice suprise, lovely well decorated room with a nice feel to it, the restaurant it's self had a lovely ambiance, there was soft French music and the food was devine. The waitress's were also very attentive without being over powering. Overall would say about this restaurant, it's chic and stylish without being pretentious leading to a wonderful evening..

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cotford Hotel and l'Amuse Bouche Restaurant

Address: 51 Graham Rd, Great Malvern WR14 2HU, England
Location: United Kingdom > England > Worcestershire > Great Malvern
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Great Malvern
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Cotford Hotel and l'Amuse Bouche Restaurant 3*
Number of rooms: 15
Official Description (provided by the hotel):
A 3 star Gothic Victorian hotel of character and with an award winning French themed restaurant set on the side of the Malvern hills. Recently awarded its 2nd AA rosette for culinary excellence and the hotel has just completed a full refurbishment throughout. Original features from the 1850's adorn many areas of the hotel. Family owned and run with 15 individually decorated and furnished rooms. Set in its own secluded grounds and with its award winning gardens (Overall winners of the "Heart of England in Bloom Awards 2010", hotel gardens) overlooking the Severn Valley. A short walk from the theatre and town centre. ... more   less 
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