Had a very good stay, the staff at checkin were very good, our room was great (we had an executive room). There was a view of the top/ back of castle. the location is excellent, parking was easy as well, but we was staying at a quiet time of year 4th Jan 2014.
Everything seemed clean, the hotel bar is fine, rather comfy, breakfast service and choice was really good. The only negatives I would probably give is our room smelt rather musty/ old/ maybe of stale smoke? they did offer to move us or send house keeping in, but to be honest it did not really bother us too much. Also the general cooked breakfast is self service, which again is ok, you can order freshed cooked specails off the menu as well so an option.
House keeping was excellent, Im afraid I left some of my clothes behind in the wardrobe and they kindly posted them back to me for the postage cost only. Overall a good experience.
- Official Description (provided by the hotel):
- Mercure Windsor Castle hotel is a 108 room, 4 star hotel located in Windsor, opposite the main gates of Windsor Castle. The Castle and grounds are just a few minute’s walk. Your hotel booking can include traditional or contemporary rooms, all with internet access and minibar. The Eighteen Restaurant has an award-winning a la carte menu, and Bar@18 is perfect for coffee or cocktails. There are 12 fully-equipped event spaces for weddings or presentations. ... more less
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- Also Known As:
- Mercure Castle Windsor Hotel Windsor
- Accor Castle Windsor
- Mercure Windsor