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“Great!” 5 of 5 stars
Review of Macdonald Windsor Hotel

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Macdonald Windsor Hotel
4.0 of 5 Hotel   |   23 High Street, Windsor SL4 1LH, England   |  
Hotel amenities
Ranked #1 of 14 Hotels in Windsor
Gloucs
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
“Great!”
5 of 5 stars Reviewed February 13, 2013

Stayed for one night in December 2012, near Xmas. Friendly welcome with valet parking, suitcases were carried to our room. Room was very clean, comfotable with everything we needed.Dinner was wonderful, staff excellent, good nights sleep. Had breakfast the next morning which was excellent (both full english & vegetarian)
Nothing was too much trouble for the attentive staff, def reccomend & would stay again.
On leaving the Hotel our car was delivered to us promptly by courteous staff.
Cannot fault this hotel.
Not really into 'The royal family' but great shopping in Windsor!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 17, 2013
Dear BevGloucs

Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoy your visit, in particular the service from the team, your bedroom, dinner and breakfast experience. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back very soon!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,347 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Grass Valley, California
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 8, 2013

This is now my new "airport" hotel. Many times my in and outbound flights require and overnight stay near LHR. Rather than a boring airport hotel, the M. Windsor is a treat. Nice places to eat, shop and visit in walking distance. It's only about a 20 minute taxi ride. The staff will happily help you arrange a taxi to take you to Heathrow or pick you up after arrival. What a find!! Thanks Macdonald Windsor staff!!

Room Tip: Ask for at least a 4th floor room, otherwise you might have a "view" of the building next...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 17, 2013
Dear CAtrkr

Thank you for submitting your review of your experience following your stay at the Macdonald Windsor Hotel.

I enjoyed reading your review and appreciate the helpful details regarding your journey to the airport. It is lovely to receive feedback of this nature and the team are always encouraged by it.

We look forward to welcoming you back when you are next in the UK!

Beverley Molmans
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2013 via mobile

stayed here for 3 nights visiting friends an family . the food was great if you eat before 6.00pm there is a £6.00 meal menu very good portions for what you pay . breakfast was very nice . staff very polite in all great stay .

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 12, 2013
Dear rachwat

Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your meals.

We look forward to welcoming you back!

Warm regards

Beverley Molmans
General Manager
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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 31, 2013

My boyfriend surprised me with a weekend in Windsor and this hotel was amazing! Comfortable rooms with an amazing shower. The staff were kind and accommodating. The breakfast buffet had ample choices and the English breakfast was hearty. Walking distance to all the shops and right across the street from Windsor Castle.
Even if it wasn't a romantic weekend, I would thoroughly enjoy staying here again.
Highly recommended!!

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 4, 2013
Dear CMGroovy

Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you found the team kind and accommodating.

We appreciate the recommendation and look forward to welcoming you back!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hitchin, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 28, 2013 via mobile

Stayed one night at this hotel and was thoroughly impressed . Room was large and had everything you need, robe and slippers and decaf tea were a touch after a long day at the castle !. The bath was deep and amazing, staff on reception very professional and the valet parking men both on arrival and departure were so professional and friendly even putting our cases in the car before we left. Very good. Hotel is central to the castle, shops and restaurants and inside the hotel lobby while classy is just so relaxed, we sat on the big sofas and chilled out by the fire and had afternoon tea. All in all a lovely hotel , great staff in a great location . Thank you :)

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 4, 2013
Dear Cherrypoppie

Thank you for taking the time and trouble to submit your review following your stay at the Macdonald Windsor Hotel.

I was delighted to note that you enjoyed your stay, particularly your room, the facilities, service from the team and our location.

We appreciate such a helpful review, and look forward to welcoming you back in the near future.

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2013

We stayed for one night in a feature double room overlooking the castle for a birthday celebration. The room was a lovely mix of original features coupled with modern luxury. Breakfast was good and the bar was very relaxing. Above all though every member of staff we came across was so welcoming and helpful. Nothing was ever too much trouble. Parking was very handy even at £25. All our bags were transferred to our room on arrival and returned to our car on check out whilst we continued shopping on the Sunday. All in all a great place to stay to explore Windsor.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 4, 2013
Dear RichH1974

Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay.

I was delighted to note that you had such an enjoyable stay, especially your room, breakfast and the parking service.

It is great to know that the team were welcoming and helpful and we look forward to welcoming you back in the near future!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Susssex
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 27, 2013

After reading such positive reviews on the Macdonald Windsor we decided to book and very glad we did. From the moment we arrived the staff could not of made us more welcome,we arrived at 10am and did not expect to check in straight way, but our room was ready and we went straight up, we didn't have to leave the carpark until 1pm the following day, so the £25 was worth it not to have to worry. It was my husbands birthday and the staff left a card along with two lovely cupcakes. The attention to detail was impressive; whilst we were having our complimentary prosecco in the bar listening to the jaz musician, our bed was turned down with dressing gowns laid out along with slippers and chocolates on the pillows. The hotel is in an ideal position whether to visit the castle, shopping or to eat out at one of the many restaurants nearby. The hotel itself is very nicely decorated, comfortable and spotlessly clean, the breakfast was plentiful with a wonderful choice along with a freshly cooked full English. I cannot recommend the hotel enough and would definitely stay again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 4, 2013
Dear Kim219

Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoyed your visit, in particular the service from the team, turndown service, breakfast and location. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back very soon!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 14 Hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 
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