Where do I start with this place, its a very jaded 3 star nothing a few hundred thousand couldnt fix. We had been promised a river view but this was denied on our arrival. Duty manager Olivia was apologetic and offered to telephone another hotel for us to try and obtain a river view!! A bit Fawltyesque I felt....
The bar/restaurant on this Sunday evening was busy with what appeared to be a smokers convention, 50% of the menu items on the specials board had sold out stickers on at 7.30pm, including all steak options.
The bar too was badly stocked, the real ale offering a solitary Fullers, warm and flat of course. The guest beers non existent. I was told there was none and asked the question pointedly, "is this all you have got?" in reality I felt there was a distinct reluctance to replenish. Understaffed at a guess.
We departed the smoke filled bar and travelled to Henley and Pizza Express which was excellent.
On our return at 10 the bar was more or less empty but surprise surprise they had found a guest beer. Still warm and flat but hey !there was now a choice.......
Our Family room was cramped and dated. The bedside lamp was hanging from the wall by its flex. I whacked my head on it 3 or 4 times.
The childrens section had no opening windows and so we had to sleep with our window open. An incessant car alarm in the adjacent private apartments kept us awake until 3 am before mercifully someone killed it. The beds were unsupportive towels wafer thin. crockery chipped and cracked, I could go on but at £85 a night for a family room reduced to £80 on appeal for lack of a river view its what you get in Maidenhead.
As for Maidenhead, this hotel is perfectly matched. They deserve one another.
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- Also Known As:
- Thames Hotel Maidenhead