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“The Maidenhead Experience” 1 of 5 stars
Review of The Thames Hotel

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The Thames Hotel
3.0 of 5 Hotel   |   Ray Mead Rd, Maidenhead SL6 8NR, England   |  
Hotel amenities
Ranked #9 of 12 Hotels in Maidenhead
Leeds
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“The Maidenhead Experience”
1 of 5 stars Reviewed June 4, 2007

Where do I start with this place, its a very jaded 3 star nothing a few hundred thousand couldnt fix. We had been promised a river view but this was denied on our arrival. Duty manager Olivia was apologetic and offered to telephone another hotel for us to try and obtain a river view!! A bit Fawltyesque I felt....
The bar/restaurant on this Sunday evening was busy with what appeared to be a smokers convention, 50% of the menu items on the specials board had sold out stickers on at 7.30pm, including all steak options.
The bar too was badly stocked, the real ale offering a solitary Fullers, warm and flat of course. The guest beers non existent. I was told there was none and asked the question pointedly, "is this all you have got?" in reality I felt there was a distinct reluctance to replenish. Understaffed at a guess.
We departed the smoke filled bar and travelled to Henley and Pizza Express which was excellent.
On our return at 10 the bar was more or less empty but surprise surprise they had found a guest beer. Still warm and flat but hey !there was now a choice.......
Our Family room was cramped and dated. The bedside lamp was hanging from the wall by its flex. I whacked my head on it 3 or 4 times.
The childrens section had no opening windows and so we had to sleep with our window open. An incessant car alarm in the adjacent private apartments kept us awake until 3 am before mercifully someone killed it. The beds were unsupportive towels wafer thin. crockery chipped and cracked, I could go on but at £85 a night for a family room reduced to £80 on appeal for lack of a river view its what you get in Maidenhead.
As for Maidenhead, this hotel is perfectly matched. They deserve one another.

  • Liked — breakfast
  • Disliked — the family room
  • Stayed June 2007, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Southampton, United Kingdom
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed July 11, 2006

My wife and I booked a weekend break with the hotel at very reasonable cost. Our room was clean and comfortable with TV and radio and overlooked the river and its ceaseless traffic of small boats of all kinds. The room also overlooked the busy riverside drive which might be too noisy for some but we found it quite tolerable; there's not much traffic overnight. The bathroom was a good size but the towels were very skimpy which slightly spoilt the otherwise well equiped accommodation. There is no lift so its not suitable for anyone with mobility problems.

There is an attractive bar with terrace overlooking the river where we had a very satisfactory bar meal on Saturday evening. There is a smart dining room but we didn't dine there nor did we see any other diners but it was the world cup final weekend. Breakfast, in the dining room, was self service and no more or less than adequate.

All in all, we had value for money in a most desirable location.

  • Stayed July 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham UK
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 13, 2006

Booked through the hotel's website which was cheaper than through other internet booking sites. We had two executive rooms with balcony and river view and they were very well equipped, very clean and the bathrooms looked new. The bar below the rooms is open until one o'clock but it really was not that noisy and this was more than compensated by being able to watch the world go by from the balconies. Food in the restaurant was excellent and reasonably priced, the staff were friendly and the bar had a couple of well kept real ales.
We would certainly stay there again.


  • Stayed June 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 5, 2006

I was looking for a reasonably priced hotel to stay in within a short taxi ride from Bray. All the other hotels I found in the area were expensive and had mixed reviews so I thought I'd give this one a try.

The hotel location is good being right on the Thames and a short drive from Maidenhead centre, Bray and Windsor and there was adequate parking.

The hotel itself was fine. The decor was dated but our room was clean and comfortable. Our room was overlooking the Thames which was nice but it also meant we were close to the main road and right above the hotel's bar which made it noisy at night.

I didn't eat in the restaurant but breakfast was fine with the usual cereal, fruit and yogurt options as well as a hot self service counter for a full English breakfast.

All in all I'd say that if you're just looking for a bed for the night in an ok hotel in this area, this hotel does the job.

It's also worth calling a few days before you're due to stay as we were originally placed in a smoking room despite requesting a non-smoking room but because I called ahead they were able to move us.

  • Stayed June 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Thames Hotel

Address: Ray Mead Rd, Maidenhead SL6 8NR, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Maidenhead
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #9 of 12 Hotels in Maidenhead
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Thames Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Thames Hotel Maidenhead

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