Ordered a med-rare steak @£18.95 and it came out well done at best. Complained (nicely) and declined a replacement as the meal was almost over. Very disappointing response from the management who still charged full price but gave free cheese and biscuits. Been here a number of times but sadly this will be the last. I can put up with a poor meal every now and again but the attitude and arrogance of the duty manager was unforgivable. So annoyed!!!!!
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