I have a rule of thumb when deciding to eat in a hotel. It goes like this. If the hotel has a low standard of hygiene in an area I can see, then it's probably a lot worse in the kitchens. I'm afraid this hotel failed so I cannot comment on the food - although others have given it a good review.
I note, too, that others have commented on the pleasant staff. I agree. They were very pleasant, but then why wouldn't they be? The place seemed to be a family concern so they'd be fools not to be helpful - although a simple request for a map of the town met with a 'Sorry, we don't have one.' In the end, though, it's the accommodation that counts the most and I would never stay here again. The owners have made the classic mistake of thinking that if they slap a nylon carpet down (not even fixed to its gripper rods), install a few cheap new fittings and include a few gadgets (a phone, tv, etc) that is enough to give them two stars. I don't know who allocated the stars and I'm no expert on the exact criteria, but I'd guess it would include a plug in the bathroom basin, a bathroom door that closed and (at the very least) a clean bathroom floor. Our room had none of these. Let me describe the bathing area for you:
It was small, no room to put anything. I even had to sqeeze my towel in the gap between the basin and the wall. As you walk in, your foot touches a loose wooden board (covered in red nylon carpet). The board jerks the pedestal of the wash basin, which bounces up and down. Very disconcerting. The carpet didn't look as if it had been vacuumed for a while and at the base of the bath there was a suspicious black line of mould which smelled. I lifted the carpet and oh-my-gosh it was a silverfish graveyard with active visitors. I would have taken a picture but I was too nauseated. There were other signs of poor hygiene. The door had some strange brown splashes (I don't even want to think of these), the bath caulking was grubby and the ceiling had patches of black mould showing through the muddy orange paint.
The bedroom was a little better, although the decor was hardly resful. Lilac walls vied with tomato-red carpet and egg-yolk curtains, while the duvet cover was green, yellow and blue. Of the two potentially opening windows, one was sealed shut and the other had no proper lever so it was either open, blowing against the outside wall or closed. I was there on one of the hottest days of the year, so I had to keep it open. There was an A4 page on the dressing table, inviting guests to hire a fan for £1 a day, or £4 a week, with the proceeds apparently going to charity. The owners added that guests should feel free to give as much as they wanted. How odd. Hotels are not charities, so why make a very necessary gadget the subject of charitable exchange?
Watch out for flying bedknobs. They look like brass, but are actually plastic and loosely attached. Ours fell off in the night.
On the plus side, the white towels and bedlinen were clean, the biscuits weren't bourbons - and there was plenty of Dove soap sachets, if you did feel you could bear to undress and wash. Either on this site or another, an Australian reviewer gave the place a score of 2 out of ten. That should tell you a lot both about the higher standard of Australian accommodation and the British way of 'putting up with things' that really are not quite good enough.
- Official Description (provided by the hotel):
- Kingswood Hotel offers suitable accommodation as well a fantastic Indian cuisine ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Agoda, Odigeo and Booking.com so you can book your Kingswood Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Kingswood Hotel Maidenhead