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“Fabulous Week-end Break” 5 of 5 stars
Review of Grasmere House Hotel

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Grasmere House Hotel
3.0 of 5 Hotel   |   70 Harnham Road, Salisbury SP2 8JN, England   |  
Hotel amenities
Ranked #8 of 14 Hotels in Salisbury
Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fabulous Week-end Break”
5 of 5 stars Reviewed April 27, 2013

We spent a fabulous week-end with 11 other friends at this hotel. Dale the owner and Petra in charge of reception went out of their way to make our stay very enjoyable. We had booked rooms with a wonderful view of the river and cathedral for all of our party who were very impressed with the standard and comfort The food and service were excellent with all of the staff offering a very friendly, polite and efficient service. The hotel is ideally located for visiting the city and cathedral being only just over a 10 minute walk. We stayed from Friday to Monday and wished we could have stayed longer The hotel also has it's own large car park

Room Tip: The best rooms are those with a view of the river and cathedral - lovely view and no noise from the...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 reviews from our community

Traveler rating
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    54
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    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Salisbury
1 review
5 of 5 stars Reviewed April 25, 2013

We could not fault the service at this hotel, however it was a quiet weekend away for us and we would have liked to have been informed prior to the booking that a private function was taking place on the night we stayed and there was rather a lot of noise during the evening which meant we were unable to enjoy a relaxing drink in the bar. Had we have had prior knowledge of this we could have adjusted our booking to suit.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, England, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 21, 2013

I would like to thank Babs and her excellent team for providing us with a fantastic occasion.

The afternoon tea and hog roast was lovely and she also arranged the weather for us too!!

Lovely surroundings, lovely hotel, lovely room, lovely staff, very friendly and polite.

John Carling

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

The staff are totally committed to providing the best service possible. At no point was anything too much trouble. It's also nice to see that the hotel manager popped in and saw our group every day, always asking if everything was to our satisfaction. Food and accommodation are both of the highest standards.

They really cannot be more helpful.

Very pleased.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 19, 2013

This hotel is a real treat to discover, the staff upgraded me to a beautiful river suite room, with spectacular views, the staff were very attentive and pleasant and the food in the restaurant was superb - whilst this was a business visit, I really look forward to coming back for a weekend retreat - thank you

Room Tip: ask for a river view
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dalenaug, Manager at Grasmere House Hotel, responded to this review, April 23, 2013
Dear Guest
Many thanks for your very kind words, are so pleased that you enjoyed your stay especially the up grade. It was a pleasure to look after you.
We look forward to welcoming you to Grasmere House once again , and hopefully in the not too distant future. Many thanks for taking the time and trouble to write your great review.
Yours sincerely
Dale Naug
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 11, 2013

I must have driven through Salisbury and past this hotel lots of times on my way to places further afield. By chance I attended a conference there and realised I had discovered a real gem of a place. The reviews for people staying at the Grasmere speak for themselves, but I have eaten there twice and cannot believe the quality of the food – let alone the value for money. It will now be my eating place of choice whenever I am in Salisbury or when I fancy a trip out ending with a meal. The views from the dining area are spectacular and the staff are helpful and friendly. I think the chef deserves to win a medal for quality and presentation of the food.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dalenaug, Manager at Grasmere House Hotel, responded to this review, April 23, 2013
Dear Guest
Many thanks for your fantastic comments and compliments regarding our food. I have passed on your comments to the Chefs and they are very pleased that you singled them out for special praise. I do know that they try very hard as we all do to please our clients. Once again many thanks for taking the time and trouble to write
we look forward to welcoming you to Grasmere house again in the not too distant future
Yours sincerely
Dale Naug
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 9, 2013

My wife and stay here for a short break in March. Very well located hotel for a short walk to the cathedral and town centre.Hotel room was very comfortable, very clean, excellent view across the river.Food in the restaurant is very good as is the service.

Room Tip: Rooms at the rear have the better views.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dalenaug, Manager at Grasmere House Hotel, responded to this review, April 23, 2013
Dear Guest
Many thanks for your great review, and a big thank you for taking the time and trouble to write your review. We are always very grateful for the great comments, I shall pass on your comments to the remainder of the staff as they really do appreciate it when they hear that our guests have had a lovely stay. It seems to make all the hard work they put in worthwhile.
Once again many thanks
We look forward to looking after you again in rthe not too distant future
Yours sincerely
Dale Naug
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grasmere House Hotel

Address: 70 Harnham Road, Salisbury SP2 8JN, England
Location: United Kingdom > England > Wiltshire > Salisbury
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #8 of 14 Hotels in Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grasmere House Hotel 3*
Number of rooms: 36
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