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“A lovely break” 4 of 5 stars
Review of Legacy Rose & Crown Hotel

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Legacy Rose & Crown Hotel
4.0 of 5 Hotel   |   Harnham Rd, Salisbury SP2 8JQ, England   |  
Hotel amenities
Ranked #6 of 14 Hotels in Salisbury
Stoke-on-Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“A lovely break”
4 of 5 stars Reviewed November 3, 2013

There apears to be no recent reviews & those I've seen are not entirely positive. We went for a short break and found it to be lovely. The location was perfect, any easy walk into the town through the cathedral close. The staff were friendly & helpful. We stayed in one of the old rooms, with exposed beams, that reflected the hotel's history as a coaching inn. We did eat in the hotel, I agree with other reviews that it was pricey, compared to other good restaurants within easy walking distance. However the food was good and well served. Sailsbury itself had lots to do & I would recomend going on the spire tour at the cathedral, well worth the 380 steps to step out & see the view! We would stay at this hotel again

Room Tip: We prefered the old rooms that have character & overlook a quiet road, newer rooms have a view o...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, November 13, 2013
Dear Guest

I was delighted to read that you enjoyed your visit to Salisbury and that the hotel was a good base for the enjoyment of your break,I do hope we will have the opportunity to welcome you back to the hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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501 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
aylesbury
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 1, 2013

Ate in the restaurant on 29 October with friend and his wife.Sent back first course as was cold.Basmati rice in main course had consistency of porridge and to top it all sweet served in a plastic dish!!! Menu very limited in choice and somewhat unusual.Why can some restaurants not give you some plain menu choices? Cost for evening £100.Stunned ,appalled and will never go there again.

  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, November 13, 2013
Dear Guest

Please accept my apologies for the delay in responding to your constructive feedback,I was deeply saddened that we failed to meet your expectations and I would ask that you call me at the hotel on 01722 328615 in order that we can discuss your feedback further,thank you

Derek McNeill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 31, 2013

We stayed here for a night in September in room 21 & we would definately stay here again if in the area. We were in an adjoining part to the pub/hotel and these rooms are very new & modern. The room was huge including the bathroom. We were overlooking the garden, river and also had a view of the cathedral. It was all very clean and comfortable. The hotel is around a 10-15 minute walk into the centre of Salisbury, There is a big car park out the back. There was a lot of choice for breakfast and although the waitress misheard me and gave a breakfast I hadn't ordered, the correct one soon arrived.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, November 13, 2013
Dear Guest

I was delighted to read that you had a nice break and that you are looking forward to returning to Salisbury and the hotel,the team will look forward to offering a warm welcome on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taunton, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 31, 2013

I stayed just the one night on a business trip. This was not the usual type of hotel I am used to-normally they are large with no character and where you feel you are just being processed. This was so different as all the staff were particularly attentive and had concern for your welfare and did their utmost to make a stay an enjoyable one. The bar is small and whilst I didnot feel the need to have a meal in the restaurant- preferring instead to order something from the bar menu- as the bar does not lend itself for sitting and eating food other than light bites I was readily offered a table in the restaurant. I had a small problem with the radiator in my room however this was attended to within 5 minutes without any fuss.
Overall this was a lovely place to stay, within easy walking distance of the town centre and close enough to the train station to walk as well.
Would ceratinly return, lovely character combined with attentive and pleasant staff make this hotel a must

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, November 13, 2013
Dear Guest

I was delighted to read that you enjoyed the hotel and its lovely character,we are exteremly pleased with the product that we have,we do hope we can welcome you back to the hotel in the near future.
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Texas
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 30, 2013 via mobile

We stayed one night at Rose and Crown. More pricey than some other hotels where we stayed but did include breakfast, had free parking and was in walking distance to the cathedral and restaurants. Had view of Avon River and cathedral. Very clean and updated bathroom. Would definitely stay there again.

Stayed October 2013
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, November 13, 2013
Dear Guest

Thank you for your constructive feedback following your recent stay at the hotel we do hope that we can welcome you back to the hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 26, 2013 via mobile

Just an overnight stay whilst me and the girlfriend took in some local history... the cathedral and Stonehenge.
A beautiful, well presented hotel in a great location for the city... Idillic setting and very quiet... although we had an executive room on the ground floor and you could here every step the people in the upstairs room took on the squeaky floor! But it was a minor thing.
The receptionist on our arrival in the evening of Thursday 24th was very helpful, had an excellent friendly and professional manner and lots of local knowledge. An excellent person to have welcoming guests.
Overall a great stay... would stay again for sure!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, November 13, 2013
Dear Guest

I was delighted to read that you had a fantastic stay at the hotel and enjoyed the facilities that Salisbury has to offer.We will be delighted to extend you a very warm welcome on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 22, 2013

On October 05th 2013, my son got married at the Rose & Crown Hotel. From the first contact he and his fiancee had with the hotel, they were very impressed. They consistently dealt with the same manager, who was extremely helpful and took away an awful lot of worries that they had. As the day approached, the final details were reviewed, and all the original promises that had been made were not only honored, but numerous small additions were readily accommodated. We were all confident by now that it would all go well - and so it did.

On the day, we were extremely impressed by the service given both to the young couple, and the guests, by the hotel staff. The attention to detail was superb, with the locations for both the ceremony and the reception looking absolutely wonderful. The weather was kind, so the photographs were able to be taken in the gardens on the bank of the river Avon, with Salisbury Cathedral in the background. Again, staff were on hand to assist in getting groups assembled for the photographer, with seemingly endless patience.

The meal was beautifully prepared and served, again with very attentive staff always being in the background to look after us.

All in all - if you are thinking about getting married in Salisbury, we would certainly recommend that you look closely at this Hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, November 13, 2013
Dear Guest

It was a pleasure to read that you all had a fabulous day at the wedding,it was a pleasure to play a large part in the success of the event.

The team pride themselves on the hard work and comitment that it takes to ensure your special day is truly remarkable.

Thank you once again

Derek McNeill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Legacy Rose & Crown Hotel

Address: Harnham Rd, Salisbury SP2 8JQ, England
Location: United Kingdom > England > Wiltshire > Salisbury
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Salisbury
#6 Romantic Hotel in Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Legacy Rose & Crown Hotel 4*
Number of rooms: 29
Official Description (provided by the hotel):
The 4* Legacy Rose & Crown Hotel is an original 13th Century coaching inn located in the City of Salisbury with stunning views across the River Avon & Salisbury Cathedral. There are many original features lovingly retained. The original section of the building still boast its wooden beams through-out and our Oak Bar also enjoys the log fire that is lit in our winter months. A selection of Feature and River View Rooms are available along with our original beamed rooms, please ask our reservation or reception teams for details & availability. Our Pavilion Restaurant where the hotel serves Breakfast, Lunch & Dinner to residents and non-residents offers picturesque views of Salisbury Cathedral and the River Avon combined with ‘Sheep in the meadows’ by constable. Our modern Avon Bar which has kept its original beams and other features is the perfect place for meeting friends. We offer Morning Tea & Coffees, Afternoon Cream Teas & Coffee, Lunches and Dinner and drinks through-out the day. ... more   less 
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Also Known As:
Legacy Rose And Crown Hotel
Legacy Rose Crown Salisbury

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