We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice food, but extreamly poor management” 2 of 5 stars
Review of ASK Italian - Salisbury

ASK Italian - Salisbury
1-3 Castle Street, Salisbury SP1 3TZ, England
+44 1722 331325
Website
Improve this listing
Ranked #121 of 217 Restaurants in Salisbury
Price range: $11 - $20
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: Found close to the St Thomas & St Edmunds Church in the heart of historic Salisbury, this ASK Italian restaurant has recently gone through an extensive refurbishment. We've created a restaurant with a distinctive new look inspired by modern Italian design. And with the help of our expert friends, including awarding-winning chef Theo Randall, we've created a menu that features a range of simple, classic Italian food and an all Italian wine list.
Ringwood, United Kingdom
1 review
“Very nice food, but extreamly poor management”
2 of 5 stars Reviewed March 19, 2014

We visited this restaurant on Sunday the 16th of march. It was a very quiet night with only around 6 tables being used. We had a nice waiter who asked us for drinks promptly and was happy to come back later as we had no idea what we wanted. When the food came it was very nice.
All good until I visited the bath room. It looked like it had not been cleaned properly for a long time, the taps had a lot of dirt around them and the walls by the hand drier were filthy. I have worked in the hospitality industry for many years and these are easy to spot and clean! When we were finished we asked for the bill and the waiter said he would just get it, he took our plates away and as he came out of the kitchen, a girl who seamed to be the manager in a yellow jumper pulled him aside and then spent about 15 mins telling him everything he had done wrong that night just 2 tables away from us. This was not the time or the place for this and as we had found him to be a nice waiter it was unconformable to listen to as we waited for the bill!!

  • Visited March 2014
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

108 reviews from our community

Visitor rating
    30
    26
    17
    24
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
AMESBURY
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Lovely Meal”
4 of 5 stars Reviewed February 25, 2014

We visited on the 20th February and had a great meal with brilliant service. We were given a table which wasn't near any heating but we asked to be moved and this was arranged even before the rest of our party returned from freshening up. Our drinks and starter orders were taken straight away and when the drinks were brought out our mains were ordered. Both starters and mains were absolutely delicious. I can only think that they have read the previous reviews and upped their game. I would definitely recommend this ASK Italian and we are already planning to return ourselves.

  • Visited February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Contributor
33 reviews 33 reviews
16 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Poor service”
3 of 5 stars Reviewed February 8, 2014

There are nine Italian restaurants in and around Salisbury, and this one is quickly going down the rankings, based upon recent visits by others.

We visited on 31st January, and can confirm that, although the food is ok, the evening was spoilt by the service. I'm sure the staff were doing their best, but there were just not enough of them, and the food was so slow coming to the table - 50 minutes before we got our starters and another 40 minutes before the mains arrived.

The whole experience could easily be improved, but it doesn't seem like the message has sunk in.

  • Visited January 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Top Contributor
64 reviews 64 reviews
43 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
“what a mistake”
2 of 5 stars Reviewed February 3, 2014

First visit here for a good while and we wont be returning.
Got off to a bad start with the latest décor, very MacDonalds, bright, garish and cafeteria like.

Service was average but things went downhill from the arrival of wine onwards. Warm white wine in a carafe, when we commented, we got "sorry about that" but no offer to change so we had ice cubes!
The battered baby squid starter was greasy and the portion full of bits of cooked batter - pretty horrible. Garlic bread had just a touch of garlic in the centre, the rest was plain dough bread.
The terrina fruitta de mare described as with a "rich, spicy tomato" sauce was thin, watery and not in the least spicy. The pasta dish was bland.

Thankfully we had a voucher which reduced the cost but the visit still rated as the worst dining experience in Salisbury for a long, long time. We will not be returning to Ask, there are plenty of other far better places to choose from.

  • Visited February 2014
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire,Britain
Reviewer
4 reviews 4 reviews
4 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Food was rubbish”
1 of 5 stars Reviewed January 16, 2014 via mobile

I'm never going there again,first time was rubbish,second time no better if not worse,service was crap, food was crap too and it took ages to come out avoid

Visited January 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed ASK Italian - Salisbury also viewed

 
Salisbury, Wiltshire
Salisbury, Wiltshire
 

Been to ASK Italian - Salisbury? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage ASK Italian - Salisbury, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.