I was booked into this hotel as part of a team for our Christmas celebrations and monthly team meeting.
I could only suggest a few changes to the hotel. Overall it was perfect for what we needed which was: somewhere for a central location, pre-evening drink, sleep, shower, breakfast and meeting room. The hotel is spending money in tidying up. It has updated it's bar area and on the floor I stayed (fifth) having the marble floors ground down and re-polished which had already been done in the entrance (can you imagine them doing that at Travel Lodge? didn't think so) and was looking great.
Rooms: Clean, comfortable beds, windows that open really well (I personally like fresh air in the room while I sleep) TV, safe, ironing board.
Breakfast: A bit school canteen style for service, yet fresh, hot, tasty with a good choice.
Meeting room: Tidy, spacious, not overly equipped (we didn't get any note paper, not sure if this was normal or not so no big deal), drinks service was great.
Only tips for improvement - a more luxurious towel.
Would I stay here again? Absolutely yes!
Would I recommend it to you? Yes I would
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for taking the time to post a review.
We have invested significantly in the hotel over the last 6 months, with a complete refurbishment of our public areas, upgrade of the TV's in the bedrooms and now currently in the process of renovating all of the marble work throughout. we are also reviewing our towel choice and going through the various suitabilty tests!
Thanks again and hope to welcome you back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.