Prior to making my online booking, I telephoned the Hotel to speak to a member of staff, clearly pointing out that my flight will arrive after midnight, and that I will require an early check-in as my family will be very tired after their flight.. No problem Sir was the answer, I will make a special note on your booking that you will require the room on your arrival. I duly arrived at the Hotel reception and was told that there was no booking in my name.. My arrival time was 0030.. I explained to the receptionist that I had telephoned the Hotel and it was a clear understanding that I would pay for an early check-in £10.00 and that the room would be ready upon my arrival...I was told that the Hotel computer booking system does not follow G.M.T. (Greenwich Mean Time) and that at 02.00 the computer will switch off and start again registering into the system the bookings for that particular day...What nonsense is this..I ask myself... GMT is GMT, I was then expected to pay for another night or seek an alternative hotel... Thank You TRAVEL LODGE..I shall in future be staying at other hotels..
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- Also Known As:
- Travelodge Leeds Bradford Airport Hotel Leeds
- Travel Lodge Leeds
- Leeds Travel Lodge
- Leeds Travelodge