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“Marvellous venue very poor staff refreshment rip off” 3 of 5 stars
Review of First Direct Arena

First Direct Arena
Woodhouse Lane, Leeds LS2 8BY, England
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Ranked #37 of 260 things to do in Leeds
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: The first direct arena is a 13,000 capacity super-theatre that opened in the summer of 2013.
Pudsey
Top Contributor
93 reviews 93 reviews
32 attraction reviews
Reviews in 33 cities Reviews in 33 cities
124 helpful votes 124 helpful votes
“Marvellous venue very poor staff refreshment rip off”
3 of 5 stars Reviewed December 31, 2013

A visit to my home citys most recent attraction although so long overdue. The marvellous arena not being supported by the amateur under trained staff. How can you work behind a bar and not know the basic drinks then I had to refuse an ordered drink when the barman put a slice of lemon in my drink using his fingers. I am not surprised that the staff were not wearing identity name badges. The bar prices also being over the top, two halves of lager is £5 yet a pint is £4.30. How is it that the nearest car park is closed during the major events.

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Leeds
1 review
“Leeds arena needs a PA system.”
4 of 5 stars Reviewed December 29, 2013

Leeds arena needs a world class PA system in order to maintain quality. It's bit true that arenas don't supply a PA the O2 has a fantastic JBL 600, 000 watt system. QUO sounded great but used their own PA but Leeds will suffer in terms of sound quality until it proved a world class PA. A great PA I'd far more important than pretty exterior light s

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony W, Director of Sales at First Direct Arena, responded to this review, January 2, 2014
Hello and thanks for feeding back. We are glad you enjoyed the sound at the Status Quo.

Unfortunately you're conception is incorrect. Arenas do not provide a "PA system". Due to the volume and range of the performers they receive, from classical to rock, the requirements of the touring shows are different on each occasion. In your comment you refer to being World Class. You cannot provide a single PA system in an arena to meet all the needs of all the artists. Doing what you suggest would automatically limit the ability of an artist to develop a soundscape for their own show.

All the artists we have visiting arrange their own sound system to match their tour or show. This is the industry norm for arenas. We have had three dozen shows now and have had compliments on our acoustics from the likes of Bruce Springsteen, Rod Stewart, Andrea Bocelli and the Stereophonics. We continue to work with touring artists and their sound engineers to continue what we have become know for - amazing sound and light.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
48 reviews 48 reviews
5 attraction reviews
Reviews in 22 cities Reviews in 22 cities
49 helpful votes 49 helpful votes
“Great venue but very poor parking facilities!”
4 of 5 stars Reviewed December 29, 2013 via mobile

Leeds city council have done it again by failing to consider the paying customer They've created this fabulous arena in the heart of Leeds which we have been crying out for and needed such a venue for many years.
If you live in and around Leeds, it will be far more convenient to go and see a concert in Leeds than have to travel to Manchester, Sheffield or even London etc.
Unlfortunately, Leeds City council have not matched the parking availability with the seating capacity of the new arena.
The Merrion street multi-storey car park is advertised as the official car park to the Leeds Arena,. It was built in the sixties and clearly can not cope with the volume of traffic and is certainly not fit for this purpose. It advertises that the parking tariff for the arena is....£5. We took the kids to see Peter Pan on Friday afternoon 20/12/13 and were charged £7, when questioned, we were told that during the day, t's a shoppers car park and normal rates apply, needless to say that it is certainly not a dedicated car park for the Leeds arena.
This contributes to spoiling what should be and what could be a great experience.

Visited December 2013
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Leeds, United Kingdom
Top Contributor
72 reviews 72 reviews
26 attraction reviews
Reviews in 26 cities Reviews in 26 cities
78 helpful votes 78 helpful votes
“Impressed.”
5 of 5 stars Reviewed December 28, 2013

Went to see Status Quo and 10CC at the Arena and must admit the venue is one of the best I've been in, not only for the layout but the acoustics too. I know it's brand new and so it should be good but it is far better than I expected. Never thought I'd say it, but well done Leeds!
Unlike the reviewer who had to queue to get in we had absolutely no problems in either getting in or finding our seats.
We stayed overnight at the Premier Inn which is just across the road from the Arena and this was superb too.

Visited December 2013
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Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Can't fault the place”
5 of 5 stars Reviewed December 27, 2013

We went to see Peter Pan at the Arena between Chrismas and New Year. We parked in the ClayPit Lane multi-storey car which costs £5 for Arena events. The Arena is then less than 5 minutes walk away. We were seated in the second tier towards the side (the third tier was curtained off and closed for this show). I was a bit worried we might have had a limited view with been at the side but this was not the case the view was absolutely fine and the sound quality was good.
What impressed me most was the ease of getaway after the show we were back to our car and driving away from the city centre within 10 minutes. I've been to other arena's and have had to queue to get out of the car parks.
Overall a great arena experience.

Visited December 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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