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“Very good hotel” 4 of 5 stars
Review of Park Plaza Leeds

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Park Plaza Leeds
4.0 of 5 Hotel   |   Boar Lane | City Square, Leeds LS1 5NS, England   |  
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Ranked #34 of 89 Hotels in Leeds
Certificate of Excellence 2014
GreenLeadersBronze level
West Yorkshire, England
1 review
“Very good hotel”
4 of 5 stars Reviewed December 30, 2013

My partner and I stayed here for one night at the end of October after seeing a band play. Check in was easy - the receptionist was lovely and room we were given was lovely too! Very good buffet breakfast which set us up for a day of shopping in Leeds. Would recommend if you are looking for a good, clean hotel bang in the centre of the city.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, January 14, 2014
Dear accy61,

Thank you for your great review of Park Plaza Leeds!

It is great to see that everything was to your satisfaction.

We look forward to your next stay.

Many Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,555 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (415)
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Reading
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 29, 2013

I stayed here a couple of weeks ago for one night when I was at a short conference. Park Plaza is right next to the station, and it is very comfortable. I was on the 16th floor, so had a great view of the city! Unfortunately, my room was also right next to the lift which kept me awake for most of the night, but the super king size bed was extremely comfortable, and the rooms well equipped with everything you could possibly need. Breakfast was good too. I'd definitely stay there again but I'd ask for a room away from the lifts.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, January 14, 2014
Dear aldbrickhamusic,

Thank you for your positive comments regarding your stay at Park Plaza Leeds.
I am sorry to see that the noise from the lifts kept you awake, we try to ensure that all lobby doors remain closed at all times to reduce noise but please do request on your next booking and we will try to offer an alternative room where possible.

It is great to see that you enjoyed breakfast and found our huge beds gave you a good nights rest!

We look forward to welcoming you back soon.
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Wakefield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 29, 2013

We spent the night in this hotel at the beginning of December and it was truly awful, did not sleep all night as room was too hot and noisy. There were broken glasses in the lift and we were on the 10th floor and had a long wait for the lift so we used the steps and on every stairwell outside the doors were piles of dirty crockery and glasses, some from breakfast and it was 7pm when we got there! Staff were unhelpful. Only good thing to say is that the breakfast was edible and the catering staff in here were really nice.

  • Stayed December 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, January 14, 2014
Dear Dave R,

It is disappointing that you found your stay to be truly awful.

It would appear that during your stay we were hosting a private party and i can only assume this is where the broken glass in the lifts came from. We have staff checking the public areas of the Hotel on a regular basis but as i am sure you can imagine during a busy evening in the Hotel, it may take a little longer to check every point. As a result of your comments we will look into providing further public area cleaners to ensure this doesnt happen in the future.

Every room in the hotel has individual A/C controls and by adjusting this control you should have had the facility to cool your room if it was found to be too warm. At the moment we have set all controls to heating because of the chilly winter weather but they change over quickly when set.

Thank you for your comments. This all helps to ensure that we may act on any areas which need attention to improve the quality of product we deliver to our guests.
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Crowthorne
Top Contributor
133 reviews 133 reviews
44 hotel reviews
Reviews in 57 cities Reviews in 57 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed December 29, 2013

Stayed here for one night on business and it was very good indeed. More practical than posh but it certainly does the job and the décor is clean and modern. Bar area downstairs is very small but there's more room upstairs. The Japanese'ish dining is great in the evening but a little weird for English breakfast :-) Rooms were good, modern and very clean. a fab stay thanks park plaza.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, January 14, 2014
Dear Kathy S,

Thank you for your positive comments regarding your stay at Park Plaza Leeds!

It is great to see that everything was to your satisfaction.

We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford, West Yorkshire
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed December 24, 2013

I stayed over one night meeting friends just prior to Christmas. We didn't want to have to worry about catching the last train home. We stayed at the Park Plaza in 2012 for the same reason. The hotel is situated right in the centre of Leeds two minutes walk from the railway station. It is also in close proximity to the huge range of restaurants and bars. They are all within a maximum 15 minutes walk of the hotel. The hotel itself is reasonably well furnished but in need of ongoing maintenance in rooms. I think that, as many guests visit on the same basis as myself, there is an attitude that as long as bed linen and towels are clean, attention to other details are not very important. The mini bar in my colleague's room did not work. Having reported it, nothing was done.
In our rooms the welcome message on the TV informed that there was a 'happy hour' when cocktails were 'two for one' every Friday. When we went to the cocktail bar we were told that there was a private function due to start and there was no other provision for us to take advantage of the cocktail offer.
The breakfast provided was varied and of good quality. Unfortunately, furnishings and floors in the restaurant were not very clean. As I say, for our purposes, only spending the one night there, the experience was adequate.
The siting of the hotel means it is very popular with parties and approaching Christmas means that the higher the demand, the higher the price of rooms. We had to pay 50% more this year than last.

Room Tip: Rooms on higher floors enjoy good views across the City.
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  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

We had an overnight stay before travelling onward and really enjoyed it. The staff were polite and helpful the room was warm clean and very comfortable and breakfast was hot and served without fuss. This is a great hotel for anyone from business to family and it can be highly recommended

Room Tip: Having booked a superior double I would recommend that or above for the stay.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, January 14, 2014
Dear Derek W,

Thank you for taking the time to leave us with some great feedback!

It is great to see that you enjoyed your stay and would recommend us to others.

We do hope you will stay with us again soon.
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Scarborough, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 23, 2013

Just across the road from the train station and 2 minutes walk to the new Trinity shopping mall, ideally located. Very quiet room which was essential as birthday treat. Booked the executive room and well worth the extra cost as very large room and lovely bathroom. Excellent choice of hot drinks to make in room. Didn't eat or drink at hotel as there were large Christmas parties being held there and preferred a quieter evening but would try another time.

Room Tip: Choose an executive room on a higher level for a quiet room
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, December 24, 2013
Dear Sharonj890,

Thank you for taking the time to review Park Plaza Leeds and leave us with some excellent feedback! I do hope you will visit us again soon and this time try some fantastic Pan Asian food or a cocktaill in our restaurant, Chino Latino.

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Leeds

Address: Boar Lane | City Square, Leeds LS1 5NS, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Leeds
#11 Family Hotel in Leeds
#19 Luxury Hotel in Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Leeds 4*
Number of rooms: 187
Official Description (provided by the hotel):
Park Plaza Leeds is a contemporary hotel in the heart of Leeds city centre, offering 187 guest rooms, modern function space, fitness suite, Scene! Lobby bar and the award-winning Chino Latino(R) Pan-Asian restaurant and cocktail bar. ... more   less 
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Also Known As:
Park Plaza Leeds Hotel Leeds
Leeds Park Plaza

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