We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous customer care” 5 of 5 stars
Review of Park Plaza Leeds

Save Saved
You added Park Plaza Leeds to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Park Plaza Leeds
4.0 of 5 Hotel   |   Boar Lane | City Square, Leeds LS1 5NS, England   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Book now & save up to 20%
Ranked #21 of 89 hotels in Leeds
GreenLeadersBronze level
Newcastle upon Tyne, United Kingdom
1 review
“Fabulous customer care”
5 of 5 stars Reviewed December 16, 2012

Met up with a group of five friends for a quick pre Christmas get together. Booked two triple rooms which were very clean and very comfortable and had a lovely view of the square which looked very festive. Staff were so helpful and nothing was a problem for them. Ideal location too. Would certainly recommend this hotel and will return.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,100 people have reviewed this hotel

Traveler rating
    526
    314
    144
    73
    43
See reviews for
90
353
49
302
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leicester, England, United Kingdom
1 review
5 of 5 stars Reviewed December 16, 2012

We thoroughly enjoyed our visit to Leeds made even more relaxed by an excellent stay at the Park Plaza. We have stayed before, which encouraged to book again, and I would happily use the hotel for any further visits to the city. The welcome at reception was very friendly and all contact with reception staff was equally welcoming, with questions answered quickly and efficiently. The hotel suite was modern and clean, the bed comfortable and all facilities well signposted. Breakfast was well cooked with plenty of options for vegetarians.
The Q carpark with which they have a parking tarif deal was difficult to find so better instructions on website for first time drivers in Leeds would be welcome.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmslow, United Kingdom
Top Contributor
87 reviews 87 reviews
73 hotel reviews
Reviews in 57 cities Reviews in 57 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 16, 2012

It's not the best hotel ever, but it has a great location opposite the railway station. The rooms are large, well equipped and modern with free wifi and good shower. Staff are friendly and helpful. As a base for working in Leeds it is a very good choice. Plenty of restaurant options nearby. Quite good breakfast on offer in the morning. Would be happy to use regularly.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 14, 2012 via mobile

Arriving at Park Plaza Leeds early afternoon to be greeted by a very professional but warm welcome. Check in was quick and efficient and all the facilities were explained on arrival including the choice of morning papers and a wake-up call. Room was very clean and came fully equipped with ironing equipment and personal safe. Although we did not use the bar or restaurant, due to only staying one night, they looked very inviting. The location was central and very close to bars and restaurants and a short walk from the main bus and train station. My only negative was the parking facilities were not great. A small courtyard around the side of the hotel gated with small fence and gate. I didn't feel this warranted the £20 charge. Overall an excellent stay and would highly recommend this hotel to people looking for a very comfortable night at a reasonable price!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 14, 2012 via mobile

First of all, this hotel is in a great location. It's literally 2mins walk from the train station and 5mins to the centre of town.
The look and feel of the hotel is very modern and the staff are very attentive and friendly.
Considering the price and rating, my room wasn't all that. The bed was very comfortable (clean sheets and enough pillows). The shower was powerful and had consistent temperature and the smellies provided were of decent quality.
The TV was a let down (CRT -which is fine if it works) there was only the terrestrial channels (itv2 and BBC news). Most channels had interference. Luckily the free wifi is ok and I could watch tv on my phone. Two of the lights in my room didn't work, took 2 visits across 2 days from maintenance to get it fixed. So it was too dark in the Toom. The staff were very apologetic.
The mirrors and windows weren't clean, the glasses in the bathroom had the previous occupants toothpaste marks on them...so cleanliness could have been better.
The air con was great. The mini bar was well stocked.
Little concerned to see the maids key in my main switch when I returned to my room one day - effectively could have been the skeleton key....
Breakfast was one of the best hotel breakfasts I've had. Great selection, a few more extras than your average. Plenty for veggie and non-veggies. Smoked salmon was a bonus. Again, the staff were always polite and friendly.
Would I stay again? Possibly.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, England, United Kingdom
1 review
4 of 5 stars Reviewed December 14, 2012

First time staying here, excellent location, high standard for rooms and very very comfortable bed. One suggestion - please make it clearer that you can reserve parking - I wasn't advised of this and had to go to a nearby carpark. I would definitely recommend this hotel.

Room Tip: We were on the 12th floor, and didnt hear anything.
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
161 reviews 161 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed December 13, 2012

this is my favourite stay in Leeds at the medium + budget range. Generally get a very good deal on a room which is Hilton styled. There is not a great atmosphere but for a central stay in a 4 star hotel with friendly staff this is a good deal.
watty

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaOps, Manager at Park Plaza Leeds, responded to this review, December 14, 2012
Thank you we are located in the heart of Leeds City Centre.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Park Plaza Leeds? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Plaza Leeds

Address: Boar Lane | City Square, Leeds LS1 5NS, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Leeds
#10 Family Hotel in Leeds
#11 Luxury Hotel in Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Leeds 4*
Official Description (provided by the hotel):
Modern, Convenient Leeds City Centre HotelConveniently located in the city square, opposite Leeds Railway Station and a short distance from Leeds Bradford Airport, the striking, four star Park Plaza Leeds is the ideal hotel for your business stay or holiday in the Leeds city centre. Hotel amenities include a Business Centre, Wi-Fi and foreign currency exchange. Our central Leeds hotel also offers award-winning dining at Chino Latino Restaurant & Bar, a Pan-Asian restaurant mixing Asian food with Latin cocktails. One of the finest Leeds hotels, Park Plaza Leeds offers a blend of style, comfort and convenience that ensures your stay will be stress-free. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Carlson, Orbitz, Priceline, BookingOdigeoWL, TripOnline SA, Despegar.com and Tingo so you can book your Park Plaza Leeds reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Leeds Hotel Leeds
Leeds Park Plaza

Owners: What's your side of the story?

If you own or manage Park Plaza Leeds, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.