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“Just the facelift it needed!” 4 of 5 stars
Review of Novotel Leeds Centre

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Novotel Leeds Centre
4.0 of 5 Hotel   |   4 Whitehall | Whitehall Quay, Leeds LSI 4HR, England (Leeds City Centre)   |  
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Ranked #17 of 89 Hotels in Leeds
GreenLeadersSilver level
Barnsley
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
“Just the facelift it needed!”
4 of 5 stars Reviewed July 22, 2013

Yet another stay for us at the Novotel in Leeds. Again we found it to be one of the most reasonably priced hotels in the city.

The staff were very friendly as always and the new look in the bar area really is very modern and eye catching. The room was a lot more modern and clean in it's design and the softly backlit headboard was definitely novel.

Breakfast - much cheaper if you pre-order online - was hot and plentiful. We have stayed in a fair few hotels of a similar reputation but so far I've got to say that the Novotel breakfast is the best of them. Nothing was too much trouble for the staff and considering how downright rude some of the guests were to them I can only credit them for keeping their smiles and just getting on with it.

The only niggles I have are minor. The recent refurb has seen them go to the awful 'floating' toilets that their sister chain, Ibis, seem to prefer. Personally I dislike them and I would rather have a more sturdy looking fitting to frequent! When we had one complaint about some rather noisy guests above us who appeared to be playing leap frog after midnight we were assured that it would be checked out and the noise stopped shortly after. Finally I'd say that the air-con was struggling a little in the hot weather so take a fan with you if you want a cool room.

I'd have no qualms in recommending this hotel to anyone travelling to Leeds and we'll definitely book there next time we visit.

Room Tip: Ask for a quiet room but not on floor 1 - this is where the conferencing suites are!!
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, August 2, 2013
Thank you for taking the time to leave feedback.

I am delighted to read you have stayed with us on more than one occassion, I am grateful for your kind words.

We will look forward to your return visit.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,091 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Russian first
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English first
Nottingham, United Kingdom
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 21, 2013

I recently stayed here for 3 nights whilst away on business. All in all it was a nice experience. The staff were friendly and courteous throughout, right the way from check in and in the restuarant and bar. The room was comfortable, clean and modern and the air conditioning was a godsend given how hot the weather was!

The food was of a decent standard both at breakfast and evening meal. The brekafast in particular kept me full most of the day and was very tasty.

I also made use of the gym whilst staying which was well equipped and is free to use.

The location of the hotel is also fairly central and very close to the railway station. I had stayed at this hotel previously in 2008 and was previously impressed, I have to say I was impressed again and it would certainly be in my thoughts for any future trips to Leeds.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, July 27, 2013
Thank you for your recent comments.

I have shared your comments regarding the food with chef, he was very happy to hear them.

We will look forward to your return.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wirral
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 21, 2013

I stay a quite a lot of hotels and to be honest I am not difficult to please but I do have things I miss when they are not there, and it was an absolute pleasure to stop at this hotel and see all my pet peeves vanished. 1. An iron in the room, yes, 2. You very rarely see this one, but a heated mirror so when I shave after a shower I can see myself, yes, 3. A nice simple breakfast and not lots of different cheeses and weird meats, just a selection of cereals, fruit juices, bread and a fry up, yes. 4. An on-site car park that is reasonably priced, yes and 5. A nice bed with extra pillows, yes.

All in all a really pleasant stay and the staff were really friendly as well.

Thank you Novotel!

Room Tip: Book your breakfast when you book the room. A lot cheaper that way.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, July 27, 2013
Thank you for taking time to leave feedback.

We hope to be part of your future plans when visiting Leeds.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2013 via mobile

Booked this hotel last minute and got an excellent price, the location is perfect two mins walk away from train station and 5 mins from shops and restaurants, we will definately be staying in this hotel again when visiting leeds

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, July 27, 2013
Thank you for your recent feedback.

I was delighted to read your comments, I will be happy to share them with the team.

We will look forward to your return visit.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hull
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 19, 2013

I Visited this hotel for my birthday with my partner and another couple. the hotel and rail with evening meal and breakfast only cost £79 per person for 1 Night. when we arrived at the hotel we couldn't believe we only paid £79.The hotel is very stylish and the rooms are modern and very spacious. the beds are comfortable, rooms have a Tv, sofa,wardrobe with hangers a separate toilet from the shower room, the shower is very spacious. The evening meal was very nice .Breakfast was the best you can help yourself to everything from English breakfast, fruit, yoghurts, cereal plus much more. I would recommend this hotel to couples and families.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, July 24, 2013
Thank you for your recent feedback.

I am happy to see you stay with us when you are in Leeds, we will look forward to your future visit.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
79 reviews 79 reviews
54 hotel reviews
Reviews in 58 cities Reviews in 58 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 17, 2013 via mobile

In a city which is ever so noisey at night this is a relief, the rooms are really quiet and comfortable. Parking is available on site but pricey, you are better off parking over the road and walking back, it only takes 5mins and will save £7. Good bar, the food is ok nothing fancy.

Stayed July 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, July 22, 2013
Thank you for your recent feedback.

I was delighted to read your comments, I will be happy to share them with the team.

We will look forward to your return visit.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lichfield, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 16, 2013

A very good hotel if your on a budget, I recommend the Executive rooms which have been refurbished and are good value at c£89 during the week. I stay here often and have never had a bad nights sleep, whilst its centrally located it is not noisy. The restaurant is ok if you don't want anything fancy but your better off going into the centre where there are loads of good alternatives. I can't fault the largely French staff who are always friendly. The only criticism is the gym which needs some new equipment.

Room Tip: Get an exec room
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, July 17, 2013
Thank you for your recent feedback.

I am happy to see you stay with us when you are in Leeds, we will look forward to your future visit.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Leeds Centre

Address: 4 Whitehall | Whitehall Quay, Leeds LSI 4HR, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Leeds City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Leeds
#9 Luxury Hotel in Leeds
#10 Family Hotel in Leeds
#19 Business Hotel in Leeds
#22 Romantic Hotel in Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Leeds Centre 4*
Number of rooms: 196
Official Description (provided by the hotel):
AA 4 star Novotel Leeds Centre is located in the centre of Leeds suiting business travellers with eight meeting rooms for up to 80 people and WiFi internet. An equally attractive base for a short break or holiday, the hotel is close to shops, nightlife and the Leeds first Direct Arena. Novotel Leeds Centre offers Elements restaurant, bar, fitness suite, sauna, steam room and limited indoor pay parking on site. The main railway station is a few minutes walk away, Leeds Bradford Airport is approximately 15 km drive. ... more   less 
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Also Known As:
Novotel Leeds Centre Hotel Leeds
Accor Leeds Centre
Leeds Novotel

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