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“Very good” 4 of 5 stars
Review of Novotel Leeds Centre

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Novotel Leeds Centre
4.0 of 5 Hotel   |   4 Whitehall | Whitehall Quay, Leeds LSI 4HR, England (Leeds City Centre)   |  
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Ranked #22 of 89 hotels in Leeds
Swindon, United Kingdom
1 review
“Very good”
4 of 5 stars Reviewed December 10, 2012

Very clean, convenient and comfortable. Near to railway station, well signposted. Excellent value for money. All staff that I came into contact with were helpful and pleasant. Would certainly stay here again if in Leeds.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, December 16, 2012
Thank you for sharing your experience with us.

I am delighted to see you enjoyed your stay with us, I appreciate your comments regarding the staff. Our staff work hard to deliver 100% customer service, it is always a pleasure to recieve positive feedback.

We will look forward to welcoming you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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945 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Teesside
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 10, 2012

We have just returned from our annual 2 night stay at the Novotel in Leeds.
The staff are very polite & helpful, especially on check-in.
Rooms are well equipped, warm, clean & tidy.
Breakfast really sets you up for the day.
One advantage of the Novotel is that it has its own underground car park.
Prices are quite reasonable for a B&B stop over.
I have no hesitation in recommending this hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, December 16, 2012
Thank you for taking the time to leave feedback.

I am happy to read your positive comments regarding the hotel and staff, I will be sure to share them with the team who will be also happy to hear them.

We will look forward to welcoming you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashby de la Zouch, United Kingdom
Top Contributor
59 reviews 59 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 9, 2012

stayed for 1 night due to a visit to Leeds Grand Theatre.Arrived at hotel aprox 11:00am, to my surprise there was a room available straight away which was a bonus.Nice hotel clean and comfortable room .Staff very friendly.Food and drink prices very reasonable,good choice of breakfast.Close to train station and city centre.Taxi from hotel to Grand Theatre £3

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, December 16, 2012
Thank you for sharing your experience with us.

I am delighted to see you enjoyed your stay here at Novotel Leeds.

I appreciate your kind comments regarding the staff and the restaurant, it is always a pleasure to recieve positive feedback.

We will look forward to welcoming you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 7, 2012

My wife and I stayed here for four nights last week. This is a very fine hotel with exceptionally high standards of housekeeping. The bed was very comfortable and the hotel was very warm, especially it being very cold without. A major plus was the on site parking together with a very central location. The staff were very pleasant and helpful. Breakfast was very good. Highly recommended and we shall stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, December 16, 2012
Thank you for sharing your experience with us.

I appreciate your kind comments regarding the hotel and staff, I will share them with the team who will be delighted to hear them.

We will look forward to welcoming you back on your return visit.

Kind Regards,

Mathieu Batut
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horsham, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 5, 2012

I have stayed here a number of times over the last year. Most recently December 2012. Reception staff are always welcoming and very helpful. Check in is swift with the minimum of fuss.
Hotel is always immaculate and the rooms are of a good standard. Superior rooms are on the first floor and handy for the bar and restaurant. Drinks are reasonably priced as is the menu. Buffet breakfast is very good. Onsite parking in the city centre is a bonus but does cost extra. The only thing that lets this hotel down is the heating system. It is far to load and cannot be left on whilst you sleep.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, December 16, 2012
Thank you for taking the time to leave feedback.

I am delighted to see you enjoy staying with us here at Novotel Leeds, I appreciate your comments regarding the hotel and staff, it is always a pleasure to recieve positive feedback.

We will look forward to welcoming you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 4, 2012

This hotel is ideally situated near the train station and close to the shops - perfect for a girls xmas shopping weekend! Room was just as expected for this type of hotel, It was clean and tidy and nice and warm as the weather outside was very chilly. Although our room was situated next to the lift area we didn't hear any noise and had a peaceful nights sleep. The one thing we weren't keen on was the seperate toilet to bathroom. Having to come out of the toilet and into the bathroom to wash your hands - not good!! The cooked beakfast could have been hotter but there was a good choice. We did find the check-in staff to be very friendly & helpful. Would definately stay there again and would recommend to friends.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, December 14, 2012
Thank you for sharing your experience with us.

I was happy to read your comments regarding the staff and room,it is always good to recieve positive feedback. I have noted your comments regarding the breakfast temperature, please accept my apologies regarding this.

We will look forward to welcoming you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitstable, Kent
Top Contributor
103 reviews 103 reviews
67 hotel reviews
Reviews in 58 cities Reviews in 58 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 30, 2012

Stayed here a single night on business - got the last space in a the small and very tight car park (was glad to have a small hire car for once!)

Check in was friendly and efficient and room was usual Novotel style. Fairly modern, stylish and well appointed - had a sofa bed in room as a settee and was comfy enough.

Bed comfortable and room quiet and warm
Breakfast was the usual hot & cold buffet - good coffee and nice selection
Parking was £10 which is fairly steep but needs to be factored in when comparing property to others in the city

Overall a good stay

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, December 14, 2012
Thank you for taking the time to leave feedback.

I am happy to read you were happy with your stay, we hope to welcome you back in the future.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Novotel Leeds Centre

Address: 4 Whitehall | Whitehall Quay, Leeds LSI 4HR, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Leeds City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Family Hotel in Leeds
#12 Luxury Hotel in Leeds
#19 Business Hotel in Leeds
#21 Romantic Hotel in Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Leeds Centre 4*
Official Description (provided by the hotel):
AA 4 star Novotel Leeds Centre is located in the centre of Leeds suiting business travellers with eight meeting rooms for up to 80 people and WiFi internet. An equally attractive base for a short break or holiday, the hotel is close to shops, nightlife and the Leeds first Direct Arena. Novotel Leeds Centre offers Elements restaurant, bar, fitness suite, sauna, steam room and limited indoor pay parking on site. The main railway station is a few minutes walk away, Leeds Bradford Airport is approximately 15 km drive. ... more   less 
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Also Known As:
Novotel Leeds Centre Hotel Leeds
Accor Leeds Centre
Leeds Novotel

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