This has the potential to be a fantastic location, with its panoramic views. Lots of lovely cocktails available, but try getting your hands on one and you will find the staff far too busy doing anything but serving customers to actually get you one. I waited on Saturday evening for 15 minutes at a near empty bar and eventually gave up. At £10 ish a pop for drinks, you would think hat they would be keen to relieve you of your cash, but we just decided there was much better service elsewhere.
Oh. And the only access is by lift which was a problem since one of the lifts was broken. Overall a very poor experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 23, 2013
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Thank you for your comments and for visiting SkyLounge. I am very sorry that you were unhappy and had a bad experience here. I am concerned by your comments and this is something I am looking into as a matter of priority. The satisfaction of our guests remains at the fore of our service and training and I can assure you that this will be fully looked in to. With regards to the lifts, we did have a problem on Saturday which I apologise for, but that has since been rectified.
Again thank you for taking time to feedback,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.