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“great views, shame about the prices” 3 of 5 stars
Review of SkyLounge at DoubleTree by Hilton Hotel Leeds City Centre

SkyLounge at DoubleTree by Hilton Hotel Leeds City Centre
Granary Wharf, 2 Wharf Approach | DoubleTree, Leeds LS1 4BR, England
+44-0113-241 1000
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Ranked #264 of 1,368 Restaurants in Leeds
Certificate of Excellence 2014
Cuisines: European
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Breakfast, Late Night, Reservations
Description: Offering panoramic views of Leeds and Yorkshire, the chic Sky Lounge bar and balcony, recipient of the 2014 TripAdvisor Certificate of Excellence Award, is central Leeds' perfect introduction to cocktail-bar culture. Book a private area for informal meetings, check email with complimentary WiFi, and order tempting bar bites and cocktails. It's an ideal venue for: Cocktail masterclass Informal dining and sharing plates Drink receptions Afternoon tea Christmas parties SkyLounge Live - live music every Thursday Food is only served on Friday and Saturday. Afternoon teas will be available on Sundays from 15th March. Closing time may vary at the manager's discretion.
Sheffield
Top Contributor
50 reviews 50 reviews
8 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
79 helpful votes 79 helpful votes
“great views, shame about the prices”
3 of 5 stars Reviewed October 3, 2013

A lovely view over Leeds, but the drinks prices and lack of choice of beer made it unacceptable for anything more than a quick drink. There is only a few bottled beers and no draught, not everyone wants to drink cocktails!

  • Visited September 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 reviews from our community

Visitor rating
    111
    75
    31
    23
    22
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Russian first
  • Any
English first
Middlesbrough, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Disappointed”
2 of 5 stars Reviewed October 1, 2013

Myself and my partner stayed at the hotel and lots of friends had raved about the Sky Lounge so we had to try it out. It was saturday the 29th, there was a 21st party going on in there. It was absolutely rammed, pitch black with the lights out and very loud music, I had to shout to hear what my partner was saying. We couldn't find a seat as many tables were either full or had reserved sign on them. We picked our drinks from the drinks menu (very expensive) and stood at the bar, we had still not been served after 20 minutes we decided to leave.
Fantastic view of the city but customer service needs work.

  • Visited September 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura P, Manager at SkyLounge at DoubleTree by Hilton Hotel Leeds City Centre, responded to this review, October 10, 2013
Hi missmaloney86

Thank you for your feedback. I am very sorry that you had a negative experience here at SkyLounge. I understand that the night was very busy and the noise and lighting was challenging for you. We have taken your comments on board and as such have adjusted both of these points – it is something we will be monitoring closely. We are also working hard to fix the problem of the queues at the bar so I do hope you give us another try to see what changes we are making. If you would like to book at table to ensure you get seated on the night, then please call us on 0113 2411000

Thank you, The Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castleford
Contributor
20 reviews 20 reviews
9 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Disappointed :(”
3 of 5 stars Reviewed September 30, 2013

I had heard lots of rave reviews about the Sky Lounge so was looking forward to going with my Husband. It is a nice bar with views from the 13th floor over Leeds which was lovely but it took an age to get served at the bar and was then charged £25 for 2 double vodkas and tonic!! Outrageous prices!! We then couldn't find anywhere to sit as the tables that were spare had 'reserved' signs on. Nice bar with nice views but won't be in a rush to go back.

  • Visited September 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura P, Manager at SkyLounge at DoubleTree by Hilton Hotel Leeds City Centre, responded to this review, October 10, 2013
Hi Kealey H

Thank you for your comments and feedback. I am very sorry to hear that you were unhappy with your experience and appreciate that you felt disappointed. I understand that the bar was very busy with a long wait and this is something that we are working very hard to overcome. Waiting times at the bar is a priority of ours and one of our main points of focus. So I do hope you give us another try in the future. Also if you would like to book a table then we can keep one aside for you and prevent your frustration on the night. You can call us on 0113 2411000

Thank you, The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wexford, Ireland
Top Contributor
116 reviews 116 reviews
77 restaurant reviews
Reviews in 45 cities Reviews in 45 cities
66 helpful votes 66 helpful votes
“Great views”
4 of 5 stars Reviewed September 30, 2013

Good selection of cocktails and professional staff. Great views over the city. Nice place to unwind. I have been there 3 times and each time there was a nice athmosphere.

Visited September 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Contributor
37 reviews 37 reviews
25 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
“Best view in the city”
4 of 5 stars Reviewed September 24, 2013

Great for cocktails with a view. It can get busy so grab a seat if you can! Place always has a good atmosphere with a mix of ages

Visited September 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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