I booked Malmaison leeds, as a present for my parents anniversary, and what an experience they had! Once I had made the reservation, I contacted the hotel to see if there was anything they could do to make the stay that little bit more special. I spoke to a lovely receptionist called Tessa who spent a long time planning ways in which she could help make it more special - and she certainly did, they were over the moon! As soon as we entered the hotel, their were two beautiful receptionists stood with massive warming grins, one of whom ran straight over to help with getting the luggage down the stairs. Tessa had pre-allocated them one of the most stunning rooms in the hotel, and made little attentions to details such as arranging a 'Happy Anniversary' card in the room, and putting their luggage in their room for them, (as the room wasn't quite ready) making them feel very special, like VIP's. I was thrilled to find that this was the girl I had spoke to on the phone, so i could personally thank her, for making my parents anniversary so fantastic.
They said the brasserie service was brilliant, everyone serving was lovely, very chatty and more than happy to help!
I will definately recommend Malmaison Leeds to all off my friends and other family members, and would like to make a special thanks to all of the Malmaison staff.
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- Also Known As:
- Malmaison Hotel Leeds