When this hotel describes itself as located in the city centre, it isn't kidding, normally I would avoid this sort of location as it usually means a very disturbed night with very little sleep. However the Malmaison deals with this problem very well. The character of this building makes an impression as you walk up the enterance, and this in enforced in the Lobby / Reception area. Check in was quick and efficient and first impressions was very favourable. You have to admire the interior design as they seem to have achieved a mix of old world style with new world contemporary. Not easy to get right. The room can best be described as 'quirky!' The room was a good size and the high ceiling also helped make it appear bigger than it was, it was also spotlessly clean. It is worth looking through all the cupboards and draws as many of them contain little surprises. The amply stocked minibar had a good range of drinks and snacks and prices were in general similar to those charged in most pubs. I don't know if it was a special promotion but when I was there they were offering a standard bottle of red wine for £13.95 - almost super market prices!
The room service after 10.pm was a little basic, and prices were certainly not as bad as some other hotel chains, although they do add a service charge and a 'tray tax' although again it was lower than the competition.
The one thing that did seem out of place was the TV which was small and housed in a unit that looked as though it had been made in somebody's garage! It also fixed the TV in one position. The problem with some flat screen TV's is they have to be viewed at the correct angle to see the optimum quality picture. Unfortunately you can't see the TV properly from the bed, and although they do provide a comfy chair (1!) it is way to low for the height of the TV resulting in a dim picture and a sore neck!
The bed was a super king and very comfortable, they also did not try to roast you alive through the night. My room was facing the front of the building which overlooking a very busy and active street, The only 2 interruptions I had were a Police car passing below using its siren and the a vacuum road sweeper at 5.pm. Not at all bad when you think it was a Saturday Night the street life was very active until the small hours.
I did not get a chance to sample breakfast as it was not served until 8.00am and I had to leave at 7.30, - they did offer a Continental Breakfast in a box on room service but they did not go into details of what it consisted of and it seemed expensive, - and that was before you added the extra charges.
Check out was simple and straight forward, and they also show they have a sense of humour, as instead of saying "Bill', 'Invoice' or 'Statement 'at the top - it simply says 'The Damage!'
This is the first time I have stayed at a Malmaison and I am impressed, - I will now try others in the chain.
Try and get a room at the back if you want to reduce street noise, that said they do a lot more than...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.