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“Don't Stay Here” 1 of 5 stars
Review of Britannia Leeds Hotel

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Britannia Leeds Hotel
3.0 of 5 Hotel   |   Millgreen View Ring Road, Leeds LS14 5QF, England   |  
Hotel amenities
Ranked #57 of 89 Hotels in Leeds
Market Rasen, United Kingdom
Top Contributor
53 reviews 53 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
“Don't Stay Here”
1 of 5 stars Reviewed November 27, 2013

A week working in Leeds ruined by this atrocious hotel. Paper thin walls in the refurbished section means I couldn't sleep as a result of the nightly bingo sessions and Elvis Tribute in the bar, no windows no ventilation in my room, ripped sheets, smelling drains in the bathroom, clearly other guests smoking in their rooms, no smoke alarms? Made more worrying as fire extinguishers missing from . Food very poor as they are geared up for bus tours not business travellers.

The room cost over £50 per night so certainly not value for money,

Didn't think places like this still existed!!

Room Tip: Go to another hotel
See more room tips
  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, December 10, 2013
We appreciate you taking the time to comment on your recent stay. Thank you for your observations, these can only be used to improve the service we offer.

Kind regards,

Simon Powell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
    45
    102
    96
    71
    98
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Leeds
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 22, 2013 via mobile

we booked this hotel through booking.com as leeds was busy this was the best hotel we could find, on arrival everything seemed fine until I walked in the bathroom and found finger nails and hairs in the sink, every tap had water stains on, the tiles had stains on them, the floor was dirty, this bathroom looked like it had not been cleaned properly in weeks and that is not acceptable for anyone, the next morning we were woken up at 8.45 by the maids standing outside our door talking for ages and than at 9 o clock a maid just walked into our room without knocking, I would certainly not stay at this hotel or reccomend anyone else to

  • Stayed November 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, December 10, 2013
Thank you for your feedback, I was very sorry to learn that not everything went according to plan and at this stage can only apologise for any frustrations or upset caused. I will certainly address the issues raised as you should expect a certain standard and this was not delivered. I would like to assure you that this is certainly by no means our usual standard of quality or service, and I would hope this one off experience has not tainted your view of our hotel.

Please contact me personally when next staying in the city and I will do what I can to further enhance your stay.

Kind regards,

Simon Powell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2013 via mobile

We stayed with National Holidays. Can't fault the hotel or amenities. We were told that some rooms had been recently refurbished but ours wasn't; however, we were more than pleased. We had a nice comfy bed, good shower, good sized room. The food was lovely and there was plenty of choice for both breakfast and the evening meal. It was my birthday

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, November 27, 2013
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2013 via mobile

Was worried after reading other reviews... altho quite a way from leeds centre we had all we needed. A short work via the subway and we had a large tesco and other shops for supplies.. the reception is nice the staff friendly and helpfull we had trouble with the key card but was resolved quickly .. the room was a lil dated but has all you expect but was cold the radiator never came on but we managed... the buffet breakfast was well worth it and plenty to choose.. all in all a pleasant stay thanks ..

  • Stayed November 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, November 27, 2013
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed November 15, 2013

Food - good variety and quality. Coffee - the usual hotel bitter taste.
Room =- clean, comfy no problems other than the heating going off ,but this was fixed
Entertainment - not my choice i.e. Bingo ,Quiz, Cabaret singer but most residents enjoyed it.
Had a very good stay here. Would go again.
I would have liked the bar to have stayed open later and the whisky measure doubled.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, November 27, 2013
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 7, 2013

Stayed here last week with work, only paid £30, hotel and especially the bedrooms is very dated but overall very clean and tidy and would stay again. Friendly staff at the reception and helped out with a smile.

Room Tip: Top floors less noise
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, November 27, 2013
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 6, 2013

I stayed here on sat 2nd nov with 4 other friends, we booked a 3&2 bed but they were on opposite ends of hotel we asked for closer rooms but told they were fully booked so couldn't move closer, on arrival we weren't overly impressed, the hotel is dated and a little shabby and the carpets could do with a deep clean but we booked cheap so didn't expect too much just a clean room with a decent bed to sleep and that's what we got, we were going to eat dinner in the hotel as the prices were cheap but restaurant didn't open until 6.30 so we ventured into the city centre as we thought that was late so after returning and getting ready for girls night out we met the 2 guys on the desk called Dom & James they booked us a cab, were very friendly gave us suggestions on where to go etc, lovely lads when we returned early hours they were friendly again, we decided to sit in the lobby area and carry on chatting since our rooms were so far apart, we met a lot of people who were there for a party weekend like us, the atmosphere was friendly, some people were clearly mental or too drunk but Dom&JAmes had everything under control, the fire alarms were going off all night but as we decided not to sleep we found it amusing I wouldn't recommend this hotel to family's or business stop overs, it's the most random funniest place I've ever stayed it's now referred to by me and my friends as the party hotel! Had a great time and would definitely stay again! We had breakfast included and it was lovely, fresh and lots of variety, a cheap clean basic hotel ideal for party people but not families

Stayed November 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, November 27, 2013
Thank you for your time in posting your comments, we welcome both positive and constructive feedback to help us improve and monitor our standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Britannia Leeds Hotel

Address: Millgreen View Ring Road, Leeds LS14 5QF, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #57 of 89 Hotels in Leeds
Price Range (Based on Average Rates): $
Hotel Class:3 star — Britannia Leeds Hotel 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Ramada Leeds North Hotel Leeds
Leeds Ramada

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