My partner and I decided to book the Met for a one night stay to give us a much needed evening of relaxation and more importantly a good nights sleep, unfortunately we had neither. On arrival it was evident that there was a couple of functions going on that evening which didn't bother us as we didn't think it would affect us. First impressions were great and the room was ok. We went out for a pleasant meal and returned to the hotel early, about 9.30pm. Once back, a function was in 'full swing' and there was very loud music. Our room was on the 1st floor, and as it turns out directly above the function room. The level of noise was horrendous, we tried to ignore it and try get to sleep, it was impossible, so after nearly 2 hours I couldn't bear it any longer and phoned down to reception to be moved. We were given a room on the 6th floor, so we had to get dressed again and pack all our stuff up and trek up to the 6th floor. This room was much better. My complaint is about reception really as I cannot understand why a) we were not told at check in there was a function on which would go on till x time that night and b) why a couple not associated with the function would be placed in a room just one floor up let alone the room above the function room? Really not good enough, the whole night was stressful, unsettling and upsetting. Certainly not relaxing or pleasant. Although we were given a new room during the night we were not given anything in way of an apology, a complimentary breakfast would have been nice! We will not be staying here again and I will not recommend it. Disappointing.
- Also Known As:
- Metropole Hotel Leeds
- Metropole Hotel The Met
- Met Hotel Leeds
- Official Description (provided by the hotel):
- Located in the heart of this vibrant city, in the central business area The Met is ideally placed close to local attractions and major transport links including the train station. A leading four-star hotel in Leeds city centre, The Met is one of the first choices for conferences, meetings, special events, dining, short breaks and weekend breaks in Leeds. With its ornate terracotta architecture, the Met is a magnificent grade 2 listed building and an ideal venue for a wide range of conference, meetings, banqueting and celebrations. ... more less
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