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“great hotel” 4 of 5 stars
Review of Crowne Plaza Leeds

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Crowne Plaza Leeds
4.0 of 5 Hotel   |   Wellington St., Leeds LS1 4DL, England   |  
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Ranked #14 of 89 Hotels in Leeds
Scunthorpe, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“great hotel”
4 of 5 stars Reviewed August 18, 2013

great staff, good rooms, good food ,.spa facilities great and reasonably priced. swimming pool great, steam and sauna rooms great, close to city centre.Booked direct on crowne plaza web site easily got bestdeal free breakfast included (£15 each otherwise)stopped in other hotels in Leeds but found this the best.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, August 23, 2013
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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880 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
Hathersage, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 16, 2013

Stayed here for my friends' wedding - got a double room for £60ish on Late Rooms. Room spacious, clean and comfy. Breakfast very very good (£15 per head - bit pricy, but worth it as a one-off). Best bit was the swimming pool with Sauna and Jacuzzi - ideal for the post-wedding hangover. Would stay here again for sure.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, August 23, 2013
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hopton on Sea, United Kingdom
Top Contributor
132 reviews 132 reviews
80 hotel reviews
Reviews in 85 cities Reviews in 85 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 16, 2013

I stayed for two nights with my family. I requested interconnecting rooms and duly received them. The hotel is well situated for Leeds city centre, it's less than a 10 minute walk from the train station, so unless you have to I wouldn't bother paying for a taxi. The check in was easy and the staff were personable and welcoming. I did park at the hotel and be aware as the price is quite high for 24 hrs and the spaces are extremely tight! The rooms, although well equipped and spacious were a little dated. This was noticeable and I think they need a significant refresh. The hotel facilities are great, pool, sauna, steam room and gym all complimentary. They have a restaurant and bar but we didn't dine there. Breakfast was excellent, good choices to suit any taste. As an iHG rewards member, I got all of the benefits and this was a nice treat, well the chocolates were for my kids! A well placed hotel, with quick access to the city centre and motorway. Definitely recommend

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, August 23, 2013
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that in the main you enjoyed your stay with us. With regards to the bedrooms we are currently having 3 floors refurbished so those interconnecting rooms will be part of the refurbishment. Next time you stay you should see an improvement.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2013

This is a nice hotel and the staff are really helpful. Breakfast is lovely and the little gift of calm and sleep rescue that's left on the bed is lovely. The hotel is in the business sector of Leeds and is a short walk into town, I would return to this hotel.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, August 23, 2013
Dear Guest

Thank you for taking the time to provide us with some good customer feedback.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Top Contributor
59 reviews 59 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 15, 2013

The hotel décor was a bit outdated but it compromise by the great friendly and helpful services from staff. Nothing is impossible for them.
The room was clean. The swimming pool was lovely that my children love it and went twice in a day even squeeze one in before check out.
The breakfast has loads of choice and the staff offered waffle for my children, which make their day. They remember our order next day which was lovely.
We will definitely come back to the hotel when back to the area.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, August 23, 2013
Dear Guest

Thank you for taking the time to provide us with some good customer feedback.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 14, 2013

It was not the hotel of choice, but others being full, it was booked. One night, DBB - had room service and food was really nice. Room very comfortable, bed was great and receptionist really helpful. Breakfast was nicely presented ( buffet) with a wide range of cold and hot items. Leisure facilities: pool, sauna very nice and empty ! I would stay again if a mid week trip to Leeds is necessary. Taxi drivers in Leeds always seem to complain if you want to take a taxi from the station to a hotel ! It is too far to walk with a suitcase but the taxi driver only took me to the barrier - he did not get a tip !

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, August 23, 2013
Dear Guest

Thank you for taking the time to provide us with some good customer feedback.

I am glad that you enjoyed your stay with us. If you have a problem with taxi drivers again please try and book an Amber car who are our preferred supplier for taxis. They will certainly drop you at the door.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
154 reviews 154 reviews
29 hotel reviews
Reviews in 62 cities Reviews in 62 cities
286 helpful votes 286 helpful votes
3 of 5 stars Reviewed August 10, 2013

Not the greatest Crowns Plaza you will stay at. It is now looking pretty dated and the rooms would welcome decoration and an upgrade. The pool is a welcome addition but the both the restaurant and bar could do with a bit of lift. It is still a very good place to stay as it so central and handy for the town centre that you do not need a great restaurant as there is so much choice in what is an excellent town centre of Leeds.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, August 23, 2013
Dear Guest

Thank you for taking the time to provide us with some good customer feedback.

I am glad that you enjoyed your stay with us. Just for information, our bedrooms are currently undergoing a refurbishment programme, which is due to finish in September. Our 2nd, 3rd and 4th floors will have all been refurbished by then.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Leeds

Address: Wellington St., Leeds LS1 4DL, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Leeds
#6 Luxury Hotel in Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Leeds 4*
Number of rooms: 140
Official Description (provided by the hotel):
Modern Hotel located in downtown area, 1/4 mile from Leeds train station. ... more   less 
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Also Known As:
Crowne Plaza Leeds Hotel Leeds
Leeds Crowne Plaza

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