well equipped and comfortable-stylish hotel-with good deals available. We stayed on a busy Saturday the last Weekend before Christmas. It did not start well, we arrived before check in time and were told that we had to check n in a couple of hours-ok the room might not be available but I would have thought we could have done the formalities? We were able to leave our bags and park the car (car park charges we concluded were worth it as it is very close by and this is a city centre hotel. When we came back and checked in the staff were friendly and welcoming-the room was a good size and well laid out-no bath just a shower but thats not a problem for me.
We had book on a half board basis and after drinks in the buzzing sky lounge we went down to the restaurant and enjoyed a very pleasant dinner-There was quite a bit of noise from other guests late into the night-morning but we put this down to Christmas high spirits.Breakfast was reasonable. Check out was where my problems came-Firstly despite the bill clearly showing Dinner bed and breakfast the full restaurant bill was also added.When I pointed out that we were half board an allowance was deducted £15 per head-not generous and not mentioned in the restaurant -the menu which we were shown had an a la carte page and what seemed like a table d`hote page. We were left feeling disappointed and after being told by customer services that it was a communication problem that we had highlighted which would be put right.
It was the first time that we have been in a position where we did not know about the cost of our meal until we were checking out and really ruined what had been a pleasing stay to that point.
Our half board deal was noy as good a bargain as it seemed when booking.
- Official Description (provided by the hotel):
- Our Leeds hotel, built in 2009 is part of the revitalised Granary Wharf area, next to Leeds station and the Leeds to Liverpool canal. All 333 of our bedrooms are styled with absolute consideration for your comfort and feature our award winning multimedia iMac computer, complimentary wi-fi and Sky in every room. Dine in the sophisticated surroundings of City Cafe restaurant or dine alfresco on our south facing, canalside terrace. There are two bars, our Ground Floor Granary Lounge bar and the very popular 13th Floor Skylounge where you will find a breath taking view of the city. ... more less
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- Also Known As:
- City Hotel Leeds