We paid our first visit to the Stansfield Arms on a Sunday night around 7:30pm. In the interests of balance I will start with the positives; the food was respectable pub food, the waiting staff were polite and the décor and atmosphere is pleasant. However, all of this was overshadowed by one incredible negative. We waited over an hour to get our starter and another 30-40 minutes for the main. Luckily the dessert did not take as long as basically the whole area had cleared out and gone home by that point. No apologies for the delay in fact it wasn’t acknowledged at all. I have no idea why it took so long. We had only ordered one salad for a starter which I cannot believe took that long to prepare and the waiting staff always looked to be busying around so perhaps it’s something to do with the kitchen. Anyway, we won’t be going back, and I wouldn’t recommend it to anyone that I know. In my opinion, there are much better places to go in Leeds where you can get food of an equivalent standard but with timely and attentive service for the same kind of price so I’d give it a wide berth in future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 8, 2013
Report response as inappropriate
Thankyou for your review. I am terribly sorry that your first experience of The Stansfield Arms was not positive.
A 30-40 minute wait for a salad is indeed a long time. I would be really grateful if you would contact me directly in order that I could get more information about the date of your particular visit. This would be a great help to me , we are a family run business and value all our customers opinions.
Please contact me on 07814 908 631 or email firstname.lastname@example.org.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.