I used to love Maison Blanc, even though the menu was a bit pricey - not only because their warm Almond Croissants are superb, but because it always had a real buzz to it, with customers of all ages packed in, reading the papers, chatting to the (great) staff, etc. Then, last year, it got a makeover - aka, corporate bland-over. What a shame.
Result? Yes, the Almond Croissants are still lovely, but the place has zero atmosphere, no charm and, most irritatingly, less adept staff (must have had a new manager or laid off the permanent wait staff in favour of cheaper part-timers or something, because standards of service definitely slipped, even with things like coffee slopped onto the saucer on arrival, which never would have happened before).
I've tried it a few times over the last year, wanting to give it a chance before writing this kind of review, and I'm still hoping that head office realise their mistake and put it back to how it was, but still no. Still bland, still disappointing.
If you own or manage Maison Blanc, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.