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“A very pleasant evening” 4 of 5 stars
Review of Lemongrass

Lemongrass
5-6 St. Pancras, Chichester PO19 7SJ, England
01243533362
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Ranked #46 of 177 Restaurants in Chichester
Price range: $0 - $24
Cuisines: Thai
Dining options: Breakfast, Delivery, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Delivery, Late Night, Reservations
Senior Contributor
30 reviews 30 reviews
16 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“A very pleasant evening”
4 of 5 stars Reviewed October 24, 2013

Great food, especially the salmon fillets in red Thai curry. Overall a very pleasant evening, lovely decor, attentive staff, delicious food and well priced good wines.
The only downside was that the restaurant was heaving and our table of four was near to two large parties, making it very loud and difficult to chat, however it was a Saturday night and better to have atmosphere than visit somewhere dead quiet!
Would definitely visit again!

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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222 reviews from our community

Visitor rating
    150
    43
    17
    7
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Rowlands Castle, United Kingdom
Senior Contributor
36 reviews 36 reviews
26 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
“AVERAGE LUNCH”
3 of 5 stars Reviewed October 23, 2013

Stopped by for lunch today and found the experience rather disappointing. Had the platter for two to start with which came out rather quickly ! followed by deep fried sea bass which was ok and chicken with noodles which looked rather lame and didn't taste much better. The girl serving was very pleasant and the restaurant was clean but overall the experience was spoiled by average food having had far better Thai food elsewhere.

  • Visited October 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessie r, Public Relations Manager at Lemongrass, responded to this review, July 16, 2014
Dear Guest,

Thank you for sharing your recent experience at LemongrassThai on Trip Advisor. Please accept my sincere apology for not meeting your expectations.

Your comments about serving foods not up to your expectations have been noted and neccessary actions have been taken to remedy this shortfalls.

Despite you did not have good dining exprience in your last visit I hope you will come to back to give us second chance and give us an opportunity to prove that it was one off situation.

Please contact me directly when you will plan to visit us again so that I can look after you personally.

Once again many thanks for your feedback.

Regards,
Jessie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
19 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
“Pleasant but not exceptional”
3 of 5 stars Reviewed October 22, 2013 via mobile

Nice decor, pleasant service, food acceptable but not extraordinary. Will make the journey to Storringtons 'thirteen' in future!

  • Visited October 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longfield, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Excellent Thai restaurant”
5 of 5 stars Reviewed October 14, 2013

The food was beautifully presented and delicious and the staff were beautifully dressed and very attentive.

Visited October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
45 reviews 45 reviews
17 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
343 helpful votes 343 helpful votes
“It used to be a lovely place but not anymore”
2 of 5 stars Reviewed October 12, 2013

First discovered this place 2 years ago and thought it was fantastic with the food and cocktails they did, we made sure we stop by Chichester whenever we could to visit the place. However the restaurant has gone downhill since we last went and the service was really bad.

They no longer do cocktails like they used to do, so it was a let down. I understand they have Thai people as waiters in order to provide answers if customers wanting to know more about the dishes, but it is more important for them to be able to communicate in English. The waiter we had couldn’t speak much English at all and it almost made us feel like we were in a different country as we had to point at the menu to order.

The food was presented beautifully but the taste was plain, not just my dish but to my friends as well. It was such a shame because it used to be a nice place.

  • Visited September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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