This pub is lovely inside and is in a great location but the customer service needs work. Despite the pub only being half full the staff seemed unable to cope, plates weren't cleared, sauces weren't provided and food/drinks were very slow to arrive. Also, despite specifically requesting a high chair when booking the table there wasn't one available when we arrived and we were told "we didn't know you were bringing a baby" and "well..they're all being used". Food was good when it arrived, but there was only one small bowl of veg between 3. The Staff's bad attitudes ruined our family meal out.
- Official Description (provided by the hotel):
- Listed in The Good Beer Guide, the Horse and Groom is a friendly and welcoming country pub located in East Ashling, a picturesque village at the foot of the South Downs just a short journey from the charming city of Chichester.With its traditional bar, oak-beamed restaurant and 17th-century flint barn accommodation, the Horse and Groom is a great local meeting place with a comfortable atmosphere that is nurtured by the landlord and landlady, Mike and Michelle Martell. ... more less
- Reservation Options:
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- Also Known As:
- The Horse & Groom Hotel Chichester
- The Horse And Groom