I arrived here with my friends...we got to the gate and a hand written note was scribbled out and stuck to the door, to say they would not be open that day. Everytime i seem to go there, its shut for one reason or another. Ive given up with the place. Although, when they do eventually open there doors, i hear its great in there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 18, 2011
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Thank you for taking the time to feedback to us on Trip Advisor and we're very sorry you've got such a negative experience of us. We have not received a specific complaint from you so we cannot comment of the circumstances.
Since running the Ghost Experience under new management from early 2009 we have had to review our opening times as it was not feasible for us to open daily as the previous owner used to. We advertise our opening times on our website and encourage people visiting our venue to call in advance if they are making a special trip. We also display our out of hours contact details for customers to make an enquiry if they arrive to find the venue closed.
If you are visiting us again please drop us a line and closer to the time and we can advise on our opening times or you can always check the website!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.