I stayed at this hotel recently for a relatives weddings, I want to mention a few instances where the management & staff showed that they know how to offer great hotel service.
1.Myself and 2 others (whom had just arrived from France) at 11:30am, went straight to the hotel & asked if they had a room for us that early, which the lady on reception promptly replied yes, provided us with a room key, we dropped our stuff in the room and proceeded to the wedding.
2. I am a vegetarian and I was offered a selection of interesting dishes for my meal, Thank you.
3. During the entire day & evening all the staff demonstrated, courteous, professional & exceptional service. The Food & Beverage Manager was visible at all times & was attentive to everyone, how on earth he made it all look very easy, because he was working very hard.
4. Lastly, on check out, I was talking to a man called John who was working on reception & I informed him i was flying to Paris that morning and was in two minds about taking a taxi or parking at Birmingham airport, I decided to take a taxi, which he promptly organised and allowed me to leave my car in the hotel car park for 3 days until my return.
All these small things make a hotel worth remembering, so thank you to all, who not only made my families wedding day special but for the separate instances where the hotel staff made a very good impression on me !
- Official Description (provided by the hotel):
- Located just 10 minutes’ drive from the National Exhibition Centre, the Quality Hotel Coventry offers free parking and free Wi-Fi access throughout. The M6 and the M42 motorways are within 4 miles of this hotel and Birmingham International Airport is a 15-minute drive away. Each of our recently refurbished bedrooms have a private bathroom with a shower is included in each room, which also has tea and coffee making facilities and a telephone. Guests can dine in the spacious and elegantly decorated dining room or enjoy a drink in the informal bar area. Twycross Zoo, Cadbury World and the Belfry Golf Club are all within a 10-minute drive of the Quality Hotel Coventry. ... more less
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- Also Known As:
- Quality Stonebridge Manor