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“Premier Inn Birmingham Broad Street - Brindley Place” 4 of 5 stars
Review of Premier Inn Birmingham Broad Street - Brindley Place

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Premier Inn Birmingham Broad Street - Brindley Place
3.0 of 5 Hotel   |   80 Broad Street, Birmingham B15 1AU, England   |  
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Rooms from £63
Ranked #19 of 138 Hotels in Birmingham
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Premier Inn Birmingham Broad Street - Brindley Place”
4 of 5 stars Reviewed October 30, 2012

This is the first time, i have stayed in a premier Inn. We stayed in this hotel for one night en route to Blackpool. The staff were helpful and friendly, clean rooms , comfy bed, nice breakfast bit pricey, but overall, I would recommend

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street - Brindley Place, responded to this review, October 31, 2012
Dear C C,

Thank you very much for your review and I do hope that you have enjoyed your first stay with us. I must admit that I am very pleased with the fact that you enjoyed our rooms, breakfast and helpful staff. Your feedback is essential to us and of course we will take any comments and suggestions on board.

I do hope that you chose Premier Inn and especially Brindley Place next time you visit Birmingham

Kind Regards

Marta Gavrailova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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359 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Leeds
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 22, 2012

Stayed here October 20th 2012 and it was a great location for a weekend in Birmingham. Just off Broad street means it is a very short walk to plenty of bars and restaurants. we were down for a wedding and it was easily walkable right into the heart of the city where the reception was being held.
The room was completely fine - it is a budget hotel so you don't expect too much but it had a large comfy bed and an actual bath of a decent size in the bathroom rather than just a shower.

What impressed me the most though was the service. We hadn't realised it was the Birmingham half marathon on the Sunday we were leaving and there were lots of road closures. Rather than leaving us to it the staff asked us if we knew about it when leaving and if we knew how to get onto the diversion. We had not known about it and would have been in all sorts of trouble if they hadn't been proactive about talking to us. Top marks to the staff - they were great all the time we were there.

Room Tip: We stayed on the top floor which is probably the quietest.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street - Brindley Place, responded to this review, October 24, 2012
Dear G00BY,

Thank you for taking the time to write this review and also choose Premier Inn, Brindley Place as your place to stay. I am pleased to hear that our hotel has fulfilled your expectations and that you were happy with the room standards and bathroom size.

What made me even happier were your comments on the service received that day. Our staff care a lot about guests and would take any opportunity to be of help. I will certainly pass your comments on the reception team members who worked on this day.

Once again thank you for your great comments and looking forward to seeing you again.

Kind Regards

Marta Gavrailova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 20, 2012

ive stayed at a lot of premier inns in my time allover the uk this one was unusually quite considering its location so close the town center and the bull ring the food was ok strange i thought restaurant not open for dinner think they could do with opening and making some good money there the staff to be fair were some of the best staff ive ever come across and the rooms up to the usual good standard you will have to go a long way to find better staff really nice and helpful nothing was too much trouble

Room Tip: great location taxi to new st statin about six pounds
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street - Brindley Place, responded to this review, October 22, 2012
Dear CARINGANDY007,

I am writing this response to thank you for staying with us and furthermore, to express how happy we all are to receive such an amazing review.

It definitely made everyone’s day and it's a great honour for us to be classed as one of the best staff! I read your review to our team members this morning and they were very pleased to hear what you have said about them and they all are looking forward to your next stay.

Once again, thank you for choosing Premier Inn, Brindley Place and we all hope to see you again soon!

Kind Regards

Marta Gavrailova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bury, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 15, 2012

Perfect position for visiting Birmingham with free car park as well !
Very friendly staff , nothing too much trouble for them and extremely polite . Room on the second floor , easily big enough with a kingsize bed . All the usual trappings , tea , coffee , kettle , hairdryer etc . Very clean .
Breakfast service slightly slow but worth the wait and a fantastic selection and value for money . Will definately look here first when I go to Birmingham again .

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street - Brindley Place, responded to this review, October 17, 2012
Dear Driftwood54,

I would like to take the opportunity to thank you for chosing Premier Inn, Brindley Place as your place to stay. I am extremely happy that our location, staff service and room amenities have fulfiled your needs. I have already passed your comments on to our front of house team and housekeeping.

I do apologize if there has been any delay in the breakfast service in that particular occassion, I can assure you that it isn't a regular occurence and I do hope this hasn't spoiled your experience.

Thank you again for staying with us and see you soon!

Kind Regards

Marta Gavrailova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2012

I usually stay in 'posh' hotels but was pleasantly surprised by my experience with Premier Inn. The staff were so friendly, nothing was too much trouble and the breakfast was great. Everything was clean and the area was very quiet at night. The hotel is in a good position for the shops, theatre etc.

I have had appalling stays at 4 and 5 star hotels and will definitely stay with you again. :)

However, had an appalling stay in London at Travel Lodge!!! Don't even consider it.

Marie Galton

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street - Brindley Place, responded to this review, October 8, 2012
Dear mgalton,

Thank you for taking time to write this review and I would like emphasize on how pleased I am to hear that you've had a better experience at Premier Inn, Brindley Place than in some 4-5 star hotels. That's a great comparison and it will only motivate us to provide even more outstanding service in clean, quiet and comfortable environment.

We are honoured by your feedback and I do hope that you visit us again soon!

Kind Regards

Marta Gavrailova
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Coalville, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2012

Central to all that Birmingham has to offer. Standard of cleanliness throughout very good. Staff very welcoming and polite. Breakfast excellent value for money. You've seen the advert - believe it! Will certainly be visiting again.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street - Brindley Place, responded to this review, October 8, 2012
Dear Mary G,

I would like to take the opportunity to thank you for choosing Premier Inn, Brindley Place, as your place to stay. It's an extreme pleasure to hear that we have fulfilled your expectations for standards of cleanliness, quality of breakfast and staff service. Your comments will be passed on to our team later on this morning.

I do really hope that we will see you again soon.

Kind Regards

Marta Gavrailova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 28, 2012

We really enjoyed our one night stay at this hotel. The location is convenient for broad street and brindley place. The room was typical of a premier inn, clean and with everything you would need. The breakfast was great and for the price we paid we were very impressed. We have stayed at other hotels in the city for a lot more and have been disappointed. But the thing that impressed us the most was the level of service across the board, from the friendly check-in to the people running the breakfast shift, especially the chef who was not only cooking the breakfasts but found time to help customers when he came out to refill items. Will definitely stay here again

Stayed September 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalsoom, Manager at Premier Inn Birmingham Broad Street - Brindley Place, responded to this review, September 30, 2012
Dear Sabrina H,

Thank you so much for choosing Premier Inn, Brindley Place as your place to stay and also for your great comments. I am extremely pleased that you enjoyed staying with us so much as well as our great value All You Can Eat Premier Breakfast.

I have passed your comments on to our breakfast team this morning and we all hope to see you again soon at Brindley Place, Premier Inn

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Birmingham Broad Street - Brindley Place

Address: 80 Broad Street, Birmingham B15 1AU, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Wheelchair access
Hotel Style:
#5 Romantic Hotel in Birmingham
#14 Family Hotel in Birmingham
#21 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Birmingham Broad Street - Brindley Place 3*
Number of rooms: 58
Official Description (provided by the hotel):
This superb city centre hotel is situated in the heart of Birmingham Broad Street, a few minutes walk from the Icc, Nia, National Sea Life Centre and a 15 minute walk from the iconic Bullring. Ideally located for business and leisure guests with easy access to local attractions and motorways. Our Birmingham Broad Street (Brindley Place) hotel has everything you'd expect, incredibly comfy beds in every room and onsite breakfast serving 'All You Can Eat' Premier & Continental breakfasts. ... more   less 
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Also Known As:
Premier Inn Birmingham Broad Street (Brindley Place) Hotel Birmingham

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